This fact sheet outlines the actions being undertaken by NSW Health to improve consumer and carer participation in mental health care following the Review of seclusion, restraint and observation of consumers with a mental illness in NSW Health facilities.
Following the ‘Review of seclusion, restraint and observation of consumers with a mental illness in NSW
Health facilities’, we will implement the following recommendations.
Every local health district and specialty health network will use consumer, carer and family co-design
in their seclusion and restraint prevention action plans. To be involved, please contact your local health
The Review of seclusion, restraint and observation of consumers with a mental illness in NSW Health facilities
emphasised the need to work with consumers and families when planning care. It is important that this
collaboration also extends beyond individual treatment and includes service improvement. Consumers and
families must always be partners in quality improvement.
Co-design brings consumers, carers, families and staff together to improve health services. It has been used
in a range of health service settings.
The principle is to apply consumer and carer experience to better understand and improve care. Co-design
aims for results that are practical in ‘the real world’ and better meet the needs of consumers, carers and