This fact sheet outlines the actions being undertaken by NSW Health to improve the workforce in mental health care following the Review of seclusion, restraint and observation of consumers with a mental illness in NSW Health facilities.
Following the ‘Review of seclusion, restraint and observation of consumers with a mental illness in NSW
Health facilities’, we will implement the following recommendations.
NSW Health is providing 80 scholarships for the Certificate IV in Peer Work across the 2017-18 and 2018-19
Every local health district and specialty health network will invite patients, carers and their families to be
included in designing their prevention action plans. To find out more, contact your local health district.
The Review of seclusion, restraint and observation of consumers with a mental illness in NSW Health facilities
emphasised the need for a capable and caring workforce to address the use of seclusion and restraint. A
skilled workforce is key to delivering recovery-oriented, trauma-informed care in partnership with consumers,
carers and families.
Strengthening shared values for staff working in mental health services and emergency departments will
improve the care experience for consumers, carers and families. The review team found examples where
services had checked values in staff recruitment and performance reviews to support high-quality, safe and
NSW Health promotes a set of values to inspire positive interactions in the workplace. Recruiting to the CORE
values of Collaboration, Openness, Respect and Empowerment helps work towards the elimination of
seclusion and restraint. These values are supported by a diverse workforce that includes people with lived
experience of mental health problems.
Development of a Mental Health Workforce Plan was a recommendation of Living Well, A Strategic Plan for
Mental Health in NSW 2014-2024. The NSW mental health workforce plan is being finalised. This will include
professional support for staff to deliver culturally appropriate, trauma-informed and recovery-oriented care.