New virtual health hub improving access to specialist menopause care

08 July 2025

A new virtual menopause health hub is providing enhanced support to women in NSW experiencing severe or complex menopause symptoms. 

The South Western Sydney Local Health District Specialist Menopause Service is part of NSW Health’s extensive menopause network and is one of four menopause-specific health hubs throughout the state. 

The hub provides comprehensive and compassionate care to women in south western Sydney, and also serves as a referral site for women in the Nepean Blue Mountains, Western NSW and Murrumbidgee Local Health Districts. 

The service provides medical, allied health and nursing expertise to women experiencing severe menopause symptoms or women who have complex menopause care needs. 

The virtual service offers patients the flexibility to attend their appointments through telehealth consultation using a phone, computer, laptop or handheld device. Face-to-face consultations are also available when required. 

General practitioners, specialists, and nurse practitioners can refer eligible women for advanced care, and are also welcome to make contact with the service directly by emailing SWSLHD-SpecialistMenopauseService@health.nsw.gov.au 

The NSW Government is committed to strengthening and improving care for women and their families. 

As part of this commitment, the NSW Government has invested $34.3 million for Women’s Health Centres - enhancing care and support for women at 20 Centres across NSW, as well as $18.6 million to see 29 additional McGrath nurses providing free support to breast cancer patients in metro, regional and remote communities. 

Quotes attributable to Acting Premier of NSW Ryan Park:

“Up to one in four women experience severe and debilitating menopause symptoms, which is why services like this one are so important.

“I am so pleased the South Western Sydney Local Health District Specialist Menopause Service - the fourth menopause-specific health hub in the state – is now up and running. This important service is improving access to specialist menopause services for women in NSW.” 

Quotes attributable to Minister for Women, Jodie Harrison: 

“Menopause will affect most women at some stage of their life. For some, the symptoms might be limited. For others, it can be debilitating. 

“The opening of this virtual menopause health hub means women experiencing severe or complex symptoms of menopause can access the important health care services they need, when they need it.” 

Quotes attributable to South Western Sydney Local Health District Staff Specialist, Gynaecology, Dr James Brown: 

“We are thrilled to offer this virtual service for women as they transition through menopause. 

“As a virtual service with an incredibly diverse community, we are committed to providing all women experiencing severe or complex menopause symptoms with the care they need, where and when they need it. This includes access to translator services in a confidential environment for those who need them.” ​​​