Transcript: Staff safety - video B

Aggression is never OK

These holidays, NSW Health is running a public awareness campaign to remind the community that aggression against hospital or ambulance staff is not acceptable.

Dealing with aggression impacts the ability of emergency department nurses, doctors, hospital security, paramedics and call takers to provide care to patients.

We face a lot of inevitable trauma; we hear a lot of tragedy, but we didn’t sign up for the aggression. That’s avoidable.

Sinead, Control Centre Assistant

The social media campaign runs from 21 December 2020 to 27 January 2021, to coincide with the Christmas, New Year and Australia Day holiday period.

Every time we are dealing with aggression, we're not helping someone else.

Brian, Hospital Security

Spread the word

Share the communications toolkit through your communication channels:

  • Digital banners
  • Poster

Aggression in the Emergency Department tends to take a lot of resources to try and de-escalate.

Ryan, Emergency Department Nurse

Thank you for supporting staff to provide the best care for patients.

Current as at: Tuesday 22 December 2020
Contact page owner: NSW Health