​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The implementation of Safe Staffing Levels (SSL) has commenced in NSW public hospitals. This initiative involves the introduction of minimum staffing levels, which will result in more nurses and midwives in NSW Health.

View the below SSL ​resources for more information:​

In May 2023, the Safe Staffing Levels Taskforce was established with key leaders from the NSW Nurses and Midwives’ Association (NSWNMA), NSW Health, and local health districts. The Taskforce continues to work collaboratively to ensure the implementation of the Government’s commitment of 2,480 full-time equivalent (FTE) staff towards the rollout of SSL over the coming years.​

NSW Health is implementing significant enhancements to the nursing and midwifery workforce with the introduction of ratios and additional supplementary roles.

The changes allow flexibility in the allocation of staffing according to clinical acuity and models of care in operation. Nursing and midwifery managers will continue to be empowered to make decisions regarding staffing based on local clinical considerations.

Implementation of the agreed Safe Staffing Level areas will be scheduled in phases. Implementation of SSL has commenced in Level 3 to 6 Emergency Departments (ED). SSL will progressively be implemented across other departments.​

The Taskforce continues to meet regularly to determine the ongoing implementation of Safe Staffing Levels across NSW Health.

  • ​​​Note: Relevant areas/sites for rollout will be identified by the SSL Taskforce, subject to the 2,480 funding envelope.

    Emergency Departments

    AreaPolicy position
    Emergency Departments Level 5 and 6
    • 1:1 Generally oc​​cupied Resus beds (all shifts)
    • 1:3 ED generally occupied treatment spaces (all shifts)
    • 1:3 ED SSU ​​Generally occupied beds (all shifts)
    • ED in charge/clinical NUM - 24/7
    • Triage – 24/7 p​​lus one additional 8-hour shift in a calendar day.
    Emergency Departments Level 4
    • 1:1 Generally occupied Resus beds (all shifts)
    • 1:3 ED generally occupied treatment spaces (all shifts)
    • 1:3 ED SSU generally occupied beds (all shifts)
    • ED in charge/clinical NUM – 24/7 if greater than 50 average daily presentations (18,000 presentations per year)
    • Triage 24/7 if greater than 50 average daily presentations (18,000 presentations per year)
    • Triage – 24/7 plus one additional 8-hour shift in a calendar day if greater than 110 average daily presentations (40,000 presentations per year).
    Emergency Departments Level 3
    • 1:1 Generally occupied Resus beds (all shifts)
    • 1:3 ED Generally occupied Treatment spaces (all shifts)
    • 1:3 ED SSU Generally occupied beds (all shifts)
    • ED In charge/clinical NUM – 24/7 if greater than 60 average daily presentations (22,000 presentations per year)
    • Triage – 24/7 if greater than 60 average daily presentations (22,000 presentations per year).
    Emergency Departments Level 2
    • Peer Group C Level 2 EDs only
    • Level 2 EDs located in Peer Group D and MPS will be considered as part of the MPS Staffing model.

    NHPPD Wards and Medical Assessment Units

    AreaPolicy position
    Medical and Surgical Assessment Units

    • 1:4 AM, 1:4 PM, 1:7 ND based on occupied beds
    • In charge – 24/7
    NHPPD - General Inpatient - Peer A
    • 1:4 AM, 1:4 PM, 1:7 ND based on occupied beds
    • In charge – 16 hours per day
    NHPPD - General Inpatient - Peer B and C
    • 1:4 AM, 1:4 PM, 1:7 ND based on occupied beds
    • In charge – 8 hours per day (wards with 23 or less available/occupied beds)
    • In charge – 16 hours per day (wards with 24 or more available/occupied beds).
    NHPPD - General Rehabilitation
    • 1:5 AM, 1:5 PM, 1:7 ND based on occupied beds
    • In charge – 16 hours per day

    Note: This ratio is aligned with current NHPPD requirements of 5.0

    NHPPD - MH Adult Acute
    • 1:4 AM, 1:4 PM, 1:7 ND based on occupied beds
    • In charge – 16 hours per day
    NHPPD - Palliative Care
    • 1:4 AM, 1:4 PM, 1:7 ND based on occupied beds
    • In charge – 16 hours per day

    Intensive Care Units (ICU), High Dependency Units (HDU), Coronary Care Units (CCU) and Close Observation Units (COU)

    AreaPolicy position
    Intensive Care Unit Level 6 and 5​
    • 1 RN:1 – ICU Patients occupying beds (all shifts)
    • 1 RN:2 – HDU Patients occupying beds (all shifts)
    • Provided that the above ratio applies to those ICU patients required to be nursed as such (e.g. does not apply to ward ready patients in ICU)
    • In c​harge – 24/7 Other
    • ACCCN Standards at the discretion of the department
    • ACCESS type role 1:10–12 (Assumed Average POD size)
    • Minimum unit size to require ACCESS role = 10 available/occupied beds
    • Rounding for ACCESS role = 2 patients.
    Intensive Care Unit Level 4
    • 1 RN*:1 – ICU Patients occupying beds (all shifts)
    • 1 RN*:2 – HDU Patients occupying beds (all shifts)
    • Provided that the above ratio applies to those ICU patients required to be nursed as such (eg does not apply to ward ready patients in ICU)
    • Other ACCCN Standards at the discretion of the department
    • In charge – 16 hours per day
    • Minimum unit size to require additional supernumerary in charge role = 10 available/occupied beds
    • No requirement for ACCESS type role due to the types of patients these units admit and manage.

    *Provided that ENs who are engaged at the time of transition to the staffing levels will be counted as a RN for the purpose of the patient ratios outlined above.

    High Dependency Units (standalone units not part of an ICU)
    • 1 RN*:2 – HDU Patients occupying beds (all shifts)
    • Provided that the above ratio applies to those ICU patients required to be nursed as such (e.g. does not apply to ward ready patients in ICU).
    • In charge – 16 hours per day
    • Minimum unit size to require additional supernumerary in charge role = 10 available/occupied beds.

    *Provided that ENs who are engaged at the time of transition to the staffing levels will be counted as a RN for the purpose of the patient ratios outlined above.

    Coronary Care Units
    • 1:3 – CCU Patients occupying beds (all shifts)
    • In charge – 16 hours per day
    • Minimum unit size to require additional supernumerary in charge role = 10 available/occupied beds.
    Close Observation Unit
    • 1:2 Patients occupying beds (all shifts)
    • In charge – 16 hours per day
    • Minimum unit size to require additional supernumerary in charge role = 10 available/occupied beds.

    Note: The ratios are flexible and can apply across a ward/unit, including for all nursing staff and patients. For example, in an ED with a 1:3 ratio, where there are 30 designated treatment spaces with 10 nursing staff – the nursing staff may be allocated across the unit as required by clinical need.

    Skill mix​

    The SSL implementation provides a new minimum percentage of registered nurses (where ratios apply), which is outlined in the table below. The minimum skill mix proportions in the table are to be met within the staffing profiles of the ward/unit. Once a ward/unit has met this minimum skill mix (subject to the shift-by-shift limitation on Assistant In Nursing (AIN) outlined below) and the applicable ratio, additional Enrolled Nursing (EN) and AINs can be engaged as required but won’t count towards the ratio.

    The Safe Staffing Levels rollout includes limitations on the proportion of non-Registered Nurses  (RN) ​that can count towards the ratio as follows:

    Clinical area
    RN skill mix %
    Emergency Departments Level 5 - 6Minimum 85% RN
    Emergency Departments Level 3 - 4Minimum 85% RN
    NHPPD: Medical Assessment U​nits, NHPPD (Peer Group A, B, and​​ C1 General inpatient), Palliative Care, Adult Acute Mental Health
    Minimum 80% RN
    NHPPD: Identified General Inpatient, i.e. lower acuity– Peer C2 and Rehabilitation Minimum 70% RN

    Policy framework for AIN shift limitations

    Assistants in Nursing continue to be a valuable part of the NSW Health nursing and midwifery workforce.

    NSW Health will create a policy/framework (that will be subject to ongoing review by the Safe Staffing Levels Taskforce) that will provide for a shift limit of 1 AIN per shift (counting towards the staffing ratio) – with the exception of Level 5 and 6 Emergency Departments and intensive care units where AINs will not count towards the minimum ratio.

    In rehabilitation wards and C2 wards that are lower acuity (wards to be determined), up to 2 AINs may count.

    The taskforce will continue to review the AIN shift limitations, the policy framework, its impact and rollout.

    Implementation principle

    If at the time of implementation there are wards/units with staffing profile numbers higher than the specified staffing and skill mix, the existing staffing numbers and skill mix in those wards/unit will either continue to apply or be subject to prior review and variation. A reduction in staffing profiles or numbers, or a reduction in skill mix, will not occur without a review that considers the clinical needs in the ward or unit taking place. If there is disagreement between NSW Health and the Association about the outcome of the review the award dispute provisions will apply.

    The intent of SSL is to enhance the nursing and midwifery workforce (RN/EN). In the lead up to the SSL rollout, should there be normal business reviews that propose reductions in staffing or skill mix, then the above principles will also have application.

    Transitional provisions

    NSW Health is committed to implementing all necessary measures to meet the SSL​ requirements. A transition period will allow wards/units to achieve these staffing changes as quickly and as safely as possible.

    The parties will continue to work through transitional arrangements and hold discussions, including:

    • on how to best enhance support where safe staffing levels will not be met within the transition periods;
    • to provide for more than one AIN per shift (counting towards the skill mix ratio) in limited circumstances such as where there are workforce supply concerns in meeting the shift limitation, as well as make provision for existing AINs where needed; and
    • to provide alternative staffing models where NSW Health and NSWNMA agree.



  • ​​​Emergency Departments Level 5 and 6​​

    ​ ​ ​ ​ ​ ​ ​
    Facility
    Date ​Commenced
    ​Royal North​​ Shore Hospital
    2/05/2024
    Liverpool Hospital
    2/05/2024
    Port Macquarie Base Hospital
    17/07/2024
    Lismore Base Hospital17/07/2024
    Royal Prince Alfred Hospital
    19/08/2024
    Coffs Harbour Base Hospital19/08/2024
    John Hunter Hospital27/08/2024
    Bankstown / Lidcombe Hospital27/08/2024
    Campbelltown Hospital27/08/2024
    Wollongong Hospital2/10/2024
    Tamworth Base Hospital2/10/2024
    Nepean Hospital4/11/2024
    St George Hospital4/11/2024
    Gosford Hospital4/11/2024
    Wagga Wagga Base Hospital4/11/2024
    The Children's Hospital at Westmead4/11/2024
    Orange Base Hospital
    18/11/2024
    Westmead Hospital23/01/2025
    Blacktown Hospital11/02/2025
    Hornsby Ku-Ring-Gai Hospital13/03/2025
    Sutherland Hospital13/03/2025
    Concord Hospital26/03/2025
    Prince of Wales Hospital
    26/03/2025
    The Tweed Valley Hospital​​
    26/03/2025
    Dubbo Base Hospital1/05/2025
    Sydney Children's Hospital Randwick15/09/2025​​
    Calvary Mater Newcastle
    24/11/2025
    ​Northern Beaches Hospital
    ​​8/06/2026​


    Emergency Departments Level 3 and 4

    ​ ​ ​ ​
    Facility
    Date Commenced
    Canterbury Hospital​​​
    2/05/2025
    Griffith Base Hospital11/06/2025
    Blue Mountains District Anzac Memorial Hospi​tal​​​​​​
    13/06/2025
    Manning Base Hospital13/06/2025
    Maitland Hospital​​​​
    13/06/2025
    Bathurst Base Hospital​
    3/07/2025
    Leeton Health Service​​
    3/07/2025
    Macksville District Hospital​​
    3/07/2025
    Shoalhaven Memorial Hospital
    3/07/2025
    South East Regional Hospital3/07/2025
    Sydney Eye Hospital​​
    3/07/2025
    Young Health Service3/07/2025
    Ballina District Hospital
    22/07/2025
    Grafton Base Hospital22/07/2025
    Armidale and New England Hospital
    15/08/2025
    Kempsey Hospital
    15/08/2025
    Cessnock District Hospital
    15/08/2025
    Moruya District Hospital15/08/2025
    Shellharbour Hospital15/08/2025
    Wyong Hospital​
    7/10/2025
    Goulburn Base Hospital15/10/2025
    Fairfield Hospital15/10/2025
    Bowral & District Hospital15/10/2025
    Belmont Hospital15/10/2025
    Ryde Hospital13/11/2025
    Mount Druitt Hospital13/11/2025
    Queanbeyan Hospital​
    24/11/2025​​​​
    Auburn Hospital​9/03/2026
    Lithgow Hospital09/03/2026​​​​​
    ​Gunnedah District Hospital26/04/2026
    ​​Inverell District Hospital​​​​29/04/2026
    ​Moree District Hospital​​29/04/2026
    ​Muswellbrook District Hospital​​29/04/2026​
    ​Narrabri District Hospital​​​​29/04/2026
    ​Singleton District Hospital​​29/04/2026
    ​Cootamundra Hospital​​29/04/2026
    ​Corowa Health Service
    ​​29/0​4/2026
    ​Narrandera Health Service​​29/04/2026
    ​Temora Health Service​​29/04/2026
    ​Tumut Health Service​​29/04/2026
    ​Hawkesbury District Hospital​​29/04/2026
    Byron Central Hospital​​29/04/2026
    ​Casino and District Memorial Hospital​​29/04/2026
    ​Maclean District Hospital​​29/04/2026
    ​Murwillumbah District Hospital​​29/04/2026
    ​Cooma Health District Hospital​​29/04/2026
    ​Cowra District Hospital​​29/04/2026
    ​Forbes District Hospital​​​29/04/2026
    ​Mudgee District Hospital​​29/04/2026
    ​​​​​Parkes District Hospital​29/04/2026​​
    Deniliquin Health Service​2/07/2026
    Broken Hill Base Hospital​2/07/2026​​​​
    ​​​
    ​​ ​
    ​​

    ​​​


    ​​
  • ​​The taskforce is continuing discussions on implementing safe staffing levels in the following areas:​

    Maternity s​​e​rvices

    The taskforce has commenced discussions on the rollout of Safe Staffing Levels (SSL) in dedicated postnatal wards, of which there are seven at Campbelltown, John Hunter, Liverpool, Nepean, Royal Hospital for Women, Royal Prince Alfred and Westmead Hospitals.

    ​Discussions are continuing on the parameters, timeframes and operationalisation for this rollout.

    MPS and Peer Group D facilities with an ED

    The taskforce is currently engaging with LHDs that run MPS and Peer Group D facilities with an ED to better understand the variations in staffing requirements that exist based ​​the size and scope of services provided; location, including the needs of the community; and other local factors.

    ​ ​
Current as at: Friday 19 June 2026
Contact page owner: Workplace Relations