Who is a declared flight crew member?
Some flight crew members who live in NSW and regularly travel to other countries for their work are required to spend repeated, prolonged periods in quarantine. To help these people keep in touch with their families, if they meet certain strict criteria, they may be able to self-isolate at home. Under the Public Health Order these people are ‘declared flight crew’. If you are a declared flight crew member you must comply with the self-isolation requirements outlined below.
To be a declared flight crew member you must:
- normally reside in NSW
- before leaving the airport, get tested for COVID-19
- before leaving the airport, provide a written declaration to NSW Health providing you contact details, address and confirmation that you:
- have not, in the previous 14 days, been in contact with a person infected with COVID-19
- do not have any symptoms of COVID-19 either on arrival or within the previous 72 hours
- do not live with a ‘designated worker’, which means someone who is a registered health practitioner, or works in a public or private hospital or residential care facility or is a National Disability Insurance Scheme (NDIS) worker. If a member of your household is a designated worker, you will need to quarantine in a government facility.
Support from NSW Health during self-isolation
If you are a declared flight crew member and are staying in NSW for more than 48 hours, a representative from NSW Health will call you before your next scheduled flight to check whether you require support while you are in self-isolation. They will call at the time you have nominated on your declaration form.
You must have a COVID-19 test on arrival at the airport (day 0) to be permitted to self-isolate at home. If you decline a day 0 test at the airport, you will not be permitted to self-isolate at home and will be required to quarantine in a government quarantine facility for the quarantine period.
If you are self-isolating at your home, you can leave self-isolation to depart on a flight out of Australia provided that you have complied with any request of the Chief Health Officer in relation to testing for COVID-19. The Chief Health Officer has requested COVID-19 testing on day 7 and on day 12.
If you do not leave Australia, you will have to remain in isolation for the quarantine period. The quarantine period starts when you arrive in NSW and ends when the sooner of the following occurs:
- at least 14 full days have passed and, having regard to any testing for COVID-19, the Chief Health Officer is satisfied the person does not pose a risk of infecting any other person with COVID-19,
- 24 full days have passed
You must also seek testing if you develop symptoms of COVID-19 at any time during and after your quarantine period. Information about how to get tested is available on the
NSW Health website.
Travelling to your accommodation
Your employer must arrange appropriate transportation:
- from the airport to your home,
- from your home to the airport if you are departing on another flight leaving Australia before the end of the quarantine period, and
- if leaving your home to attend essential training duties such as flight simulation, safety or security training.
Appropriate transportation means:
- a private car (including a rental vehicle)
- an aircraft with no passengers apart from other flight crew
- a hire car with driver.
You must not travel by taxi or rideshare (including Uber) or public transport.
Whether traveling by private car or hire car with driver, you must travel home by the most direct route. Please refer to the NSW Health fact sheet –
Appropriate transportation for essential travel for individuals who have returned from overseas for information related to safety measure when driving to your place of isolation.
How to self-isolate safely at home
Self-isolation means you must stay at your home and remain separated from others.
You cannot leave your house, apart from:
- to seek medical care (including testing for COVID-19)
- in an emergency (including to avoid injury or escape a risk of harm from domestic violence)
- to undertake duties that are essential for safety or for other regulatory reasons, such as flight simulation training or safety or security training
- to depart on another flight that leaves Australia.
If you need to leave your home for one of the permitted reasons, you should:
- wear a mask
- stay at least 1.5 metres away from others
- travel directly to and from the location, without making unnecessary stops
- travel by private car, or in transport arranged by your employer.
Please refer to the NSW Health fact sheet –
Appropriate Transportation for essential travel for further information
If you need further advice, contact your local Public Health Unit at 1300 066 055.
How long must I self-isolate?
You must self-isolate at your home until either:
- you depart on another flight leaving Australia if you have complied with any request of the Chief Health Officer to undergo testing for COVID-19
- the quarantine period ends.
Separate yourself from the other people in your home
If you are sharing your home with others, you must:
- remain separated from others and sleep in a separate bedroom
- wear a surgical mask if it is necessary to be in the same room as another person (even if they are also in isolation)
- use a separate bathroom, if available. If not available, ensure the bathroom is thoroughly cleaned with a household disinfectant between uses.
- avoid shared or communal areas and wear a surgical mask if it is necessary to move through these areas
- not be in a room with people who are at risk of severe disease, such as elderly people, immunocompromised people, and those who have heart, lung or kidney conditions, and diabetes.
You cannot self-isolate at home if a member of your household is a ‘designated worker.’ This means someone who is a registered health practitioner, works in a public or private hospital or residential care facility, or is an NDIS worker. If a member of your household is a designated worker, you will need to quarantine in a government quarantine facility. This is to protect members of the community who are at higher risk of severe disease if they become infected with COVID-19.
Can I have visitors?
You cannot have visitors to your home while you are self-isolating, unless the person is visiting you for medical or emergency purposes.
You can have food or other essential items delivered to your home, however they should be left directly at your front door using contactless delivery.
Can I go into the garden or go for a walk?
You can go into your private garden or courtyard or onto your private balcony if you have one.
Can I go outside to smoke?
You can go into your private garden or courtyard or onto your private balcony if you have one.
How can I obtain food and other essential supplies?
Ask your employer, family, friends or other members of the household to pick up groceries and medicines for you. If this is not possible, you may be able to order groceries and medicines (including prescription medicines) online or by telephone.
If you still need help with obtaining food and essential supplies, please call your local
Public Health Unit at 1300 066 055 to help identify appropriate resources.
Monitor symptoms and seek help if they develop
You should monitor yourself for any symptoms of COVID-19. Watch particularly for:
- fever (37.5°C or higher) or history of fever (night sweats, chills)
- runny nose
- shortness of breath (difficulty breathing)
- sore throat
- loss of smell
- loss of taste.
Other reported symptoms of COVID-19 include fatigue, acute blocked nose (congestion), muscle pain, joint pain, diarrhoea, nausea/vomiting and loss of appetite.
There are two main ways to get tested for COVID-19:
- Visit your nearest
COVID-19 clinic or drive-through clinic. As soon as you arrive, tell staff that you are an international flight crew member and have returned from overseas.
- Call your local doctor (or other healthcare provider arranged by your airline) to make an appointment. Tell them you are an international flight crew member and have returned from overseas.
If you become severely unwell and it is a medical emergency, you should phone 000. Tell the ambulance staff that you are an international flight crew member and have returned from overseas.
Cover coughs and sneezes
You should cover your mouth and nose with a tissue when you cough or sneeze, or cough or sneeze into your sleeve or elbow. Used tissues should be placed in a bin, and hands immediately washed with soap and water for at least 20 seconds.
Wear a surgical mask
You should wear a surgical mask when you are in the same room with other people (even if they are also in isolation) and when you visit a healthcare provider. Make sure your surgical mask covers your nose and mouth at all times and avoid touching your mask unnecessarily. Please see
how to wear a mask correctly.
Wash your hands
You should wash your hands often and thoroughly with soap and water for at least 20 seconds. You can use an alcohol-based hand sanitiser if your hands are not visibly dirty. Ensure you wash your hands or use a hand sanitiser:
- before entering an area where there are other people
- before touching things used by other people
- after using the bathroom
- after coughing or sneezing
- before putting on, and after removing, gloves and masks.
Do not share household items
You should not share dishes, drinking glasses, cups, eating utensils, towels, bedding, or other items with other people in your home. After using these items, you should wash them thoroughly with soap and water or use a dishwasher/washing machine.
Clean household surfaces regularly
If sharing in a household or facility, all "high-touch" surfaces, such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables, should be cleaned at least once a day wearing disposable gloves. Apply a household disinfectant or diluted bleach solution. Ensure you follow the safety instructions on the bottle.
For further information on cleaning see
Hygiene at home.
What happens if you don't comply with self-isolation?
Not following these guidelines puts family, friends and the community at risk. Not following these rules is also a criminal offence and attracts heavy penalties. For individuals, the maximum penalty is $11,000, 6 months in prison, or both with a further $5,500 fine for each day the offence. An on the spot fine of $1000 may be issued.
Still have questions or need support while in isolation?
For more information