​Delivering an exceptional experience can make a world of difference to your recovery as a patient and ease the worries of loved ones. We know that the experiences of our patients, their families and carers cannot be separated from the experiences of our caregivers (staff and volunteers).

Elevating the Human Experience – Our Guide to Action is NSW Health's first statewide strategy for improving experience. Human Experience partners with consumers, carers, communities, and the workforce to transform experiences. Our focus is on building capability for a more human-centred healthcare system and bringing together many experience program initiatives that are already in action at a local level.

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Human experience

Current as at: Monday 29 May 2023
Contact page owner: NSW Ministry of Health