The NSW and Australian Governments want to ensure that consumer and community participation of your health matters is maintained thorugh sharing information and making decisions together.

Consumer Sub-committee of the Mental Health Program Council

The Consumer Sub-committee of the Mental Health Program Council was established in 2009 to ensure consumer participation in mental health at a statewide level. It is jointly chaired by the Chief Executive Officer of Being and the Executive Director, Mental Health Branch.

The Sub-committee provides advice to the Mental Health Program Council and the NSW Ministry of Health on policy, planning and strategic issues related to mental health consumers in NSW.

Being: Mental Health & Wellbeing Consumer Advisory Group is funded by the NSW Ministry of Health. To find out more about the subcommittee, read Committees on the NSW CAG website.

The membership of the Mental Health Consumer Sub-committee comprises:

  • a consumer worker from a rural or remote local health district
  • a consumer worker from a metropolitan local health district
  • a consumer representing forensic mental health
  • 2 consumers representing young people
  • a consumer representing people from culturally or linguistically diverse (CALD) backgrounds
  • 2 consumers representing Aboriginal and Torres Strait Islander peoples
  • a consumer representing the non govnernment organisation (NGO) sector
  • a consumer representative who is not employed in a consumer position
  • a consumer representing people in the gay, lesbian, bisexual, transgender, intersex and queer (LGBTIQ) community
  • a consumer representing older people
  • a consumer representing people with an intellectual disability.

Being: Mental Health & Wellbeing Consumer Advisory Group
Address: Suite 501, Level 5, 80 William Street, Woolloomooloo NSW 2011
Phone: (02) 9332 0200

Your Experience of Service

The Your Experience of Service (YES) survey is a national measure of mental health services by consumers. It is a questionnaire designed to gather information about consumers' experience of care. Answers from the survey will be used to build better services.

The YES questionnaire was developed in partnership with mental health consumers. It is based on the recovery principles of the National Standards for Mental Health Services.

There is an electronic version of the survey called the eYES survey, which allows consumers to give feedback through their smart phone, computers or tablets.

More information of the YES survey found on the Australian Institute of Health and Welfare website.

Your Experience of Service report

The Your Experience of Service: What consumers says about NSW Mental Health Services report summarises the feedback from consumers who answered the YES survey:

For more information about these reports please email:

My Health Record

My Health Record is an online summary of your key health information. No matter where you live in Australia, you can acess your health information from any computer or device on the internet. Everyone will have a My Health Record by the end of 2018.

Health care providers involved in your care can also acess your important health information such as:

  • allergies
  • medicines you are taking
  • medical conditions you are diagnosed with
  • pathology test results.

So if you're visiting your GP or in the emergency room following an accident and unable to talk, My Health Record can help get you the right treatment.

All documents in My Health Record are set to general access for healthcare providers by default. This means any providers who are involved in your care can see this information.

You can control who has access to your information and which information healthcare providers can see on My Health Record. If you don't want a My Health Record, you can cancel it at any time.

Find out What is My Health Record? and What's in a My Health Record?

Current as at: Wednesday 6 November 2019
Contact page owner: Mental Health Branch