At a glance

When behaviour is challenging, the focus needs to be on understanding why it is occurring, what the person is trying to communicate or what function the behaviour has.

If the person is blamed for the behaviour or labelled as bad or manipulative, this is likely to make the situation worse.

It is a downward spiral when the focus is on the person not the behaviour.

Current as at: Monday 20 January 2020
Contact page owner: Mental Health Branch