Skip to content
  • A to Z
  • Open data
  • Contact us
  • Feedback
  • COVID-19 - Easy Read
  • NSW Gov COVID-19
  • Emergency information
  • Print Page
  • Increase Font Size
  • Decrease Font Size
“Home – NSW Government – Health – logo

NSW Health

Search
  • PUBLIC
    Helpful information

    Helpful information

    • Emergency department waiting times
    • Find a hospital / health service
    • Choose the right care
    • Mental health
    • Patients
    • Transport for health
    • Going to hospital
    • Feedback
    • Find information by health topic
    Children and families

    Children and families

    • Kids and families
    • Violence, abuse and neglect
    • Paediatric healthcare
    • Head lice
    • Child protection, domestic and family violence, sexual assault
    • Aboriginal health
    • Advance care planning
    • Assisted reproductive technology
    • Disability
    • Palliative care
  • PROFESSIONALS
    For general practitioners

    For general practitioners

    • Infectious diseases
    • Control guidelines
    • Immunisation programs
    • Fact sheets
    • Disease notification
    • Cervical screening program
    For health professionals

    For health professionals

    • Health and medical research
    • Alcohol and other drugs
    • Nursing and midwifery
    • Chronic disease
    • Pharmaceutical services
    • Safety alerts
    • Private health facilities
    • Aged care and community care
    • Integrated care
    • Value based healthcare
    • Interpreting/translating & multicultural health services
    • Child weight management resources
    • Pain management
    • Support for carers
    • Public health legislation
    • Allied health
    • Tobacco and smoking
    • Innovation portal
    • Pregnancy options
  • HEALTHY LIVING
    Awareness and prevention

    Awareness and prevention

    • Immunisation programs
    • Emergency preparedness
    • Sexual health
    • Healthy built environments
    • Oral health
    • Ending HIV
    Improving your health

    Improving your health

    • Healthy eating active living
    • Quitting smoking
    • Healthy workers
    • Environmental health
    • Your Room - Information about alcohol and other drugs
    • Women's health
    • Hepatitis B and C
    • Beat the heat
    • Influenza
    • Smoke-free outdoor dining
    • Whooping cough
    • Winter wise
  • ABOUT
    NSW Health

    NSW Health

    • NSW State Health Plan
    • Our organisation chart
    • Local health districts
    • Rural health
    • A day in the life
    • Awards
    • Our structure
    • Diversity Inclusion Belonging
    Ministry of Health

    Ministry of Health

    • Our structure
    • Our organisation chart
    • Government Information Public Access Act (GIPA)
    • Our people
    • eHealth
    • Health calendar
    • Health budget
    • Engaging with NSW Health
    • Legislation
  • MEDIA
    Media releases

    Media releases

    • NSW Health
    • The Hon. Bronnie TAYLOR, MLC
    • The Hon. Brad HAZZARD, MP
    Social media

    Social media

    • Videos
    • Twitter
    • Facebook
    • LinkedIn
    • Ministerial speeches
    • RSS feeds
    • Health in Focus
  • PUBLICATIONS
    Publications and resources

    Publications and resources

    • Fact sheets
    • Publications
    • Policy directives, guidelines and information bulletins
    • Reports
    Open data

    Open data

    • Search open data site
    • Search via topics
    • Bureau of Health Information
    • Policy and procedure manuals
    • Health protection report
    • Health in Focus
  • CAREERS
    For jobseekers

    For jobseekers

    • Search for a job
    • Recruitment campaigns & initiatives
    • Aboriginal workforce
    • Allied health
    • Ambulance Service of NSW
    • Medical
    • Nursing and midwifery
    • Oral health
    For students

    For students

    • Career options in NSW Health
    • Training programs
    • Clinical placements (ClinConnect)
    • Student clearance for clinical placements
    Career information

    Career information

    • Remuneration and conditions
    • Recruitment & employment policies
    • Learning and development
    • Senior executives
    • Human resources - e-compendium
    • Medical career planning
    • Workplace culture
    • Diversity Inclusion Belonging
    • Workforce planning and culture
    • Junior medical officer recruitment
    • Map My Health Career
    • Aboriginal recruitment resource - Stepping Up
    • JMO Support Line 1300 566 321
    • LinkedIn
  • MINISTERS
    The Hon. Brad HAZZARD, MP

    The Hon. Brad HAZZARD, MP

    • Profile
    The Hon. Bronnie TAYLOR, MLC

    The Hon. Bronnie TAYLOR, MLC

    • Profile
    • Parliament of New South Wales
    • Innovation showcase
    • Government priorities
  • Home
  • arrow
  • Mental health
  • arrow
  • Working with people with mental illness and psychosocial disability
  • arrow
  • Principles for effective support
  • Principles for effective support Currently selected
  • Approaches to supporting people living with mental health conditions
  • Understanding behaviour

Principles for effective support

Content 1

When working with someone with a mental health condition, understanding best practice approaches will help you provide effective and respectful support. Understanding how to interpret someone’s behaviour is also key.

  1. Approaches to supporting people living with mental health conditions
    • What is a recovery oriented approach?
    • What is a person-centred approach?
    • What is trauma-informed care?
    • What is a holistic approach?
    • What is empowerment?
    • What are human rights?
    • What are restrictive practices in the NDIS?
    • What are a worker’s responsibilities in relation to quality and safety of supports?
  2. Understanding behaviour
    • What is behaviour?
    • What factors can affect behaviour?
    • What might someone, with behaviours that you find challenging, be trying to say?
    • What effect can misinterpreting behaviour have?
Content 2
Current as at: Monday 20 January 2020
Contact page owner: Mental Health Branch
Content 3
​

Get help now

  • Mental Health Line 1800 011 511 Open 24/7
  • Emergency 000
  • Lifeline 13 11 14
  • Kids Helpline 1800 551 800
  • Other 24/7 crisis lines
​
Content 4
Patients and public
  • Find a public hospital
  • ED waiting times
  • healthdirect Australia
  • Rights and responsibilities
NSW Health
  • Your Ministers
  • Local health districts
  • Organisation chart
  • Value based healthcare
Publications
  • Policy documents
  • Fact sheets
  • Control guidelines
  • Reports
Popular links
  • Health from A to Z
  • Media releases
  • COVID-19 (Coronavirus)
  • Emergency preparedness
Popular links
  • Careers and employment
  • JMO recruitment
  • Mental health
  • Public dental services
Campaigns
  • Healthy Eating Active Living
  • Beat the heat
  • Save the date to vaccinate
  • Smoke free
  • NSW Government
  • Service NSW
  • Jobs
  • RSS feeds
  • Accessibility
  • Privacy
  • Copyright
  • Disclaimer