You are a disability support worker who assists people living with disability to participate in activities in the community. Clarke is 64 years old. He experiences severe anxiety which has meant he does not like to leave his home and therefore has become quite isolated. He lives alone and does not receive any assistance with his daily living activities in the home.
Clarke has been referred for support in getting out in the community. You have spoken with him on the phone to organise your first face to face meeting to talk about his interest in attending the local Senior Citizens monthly coffee morning, and maybe walking together to see the centre where these are held.
Clarke meets you at the door and very hesitantly lets you into his home, remaining in the hall because it is not possible to move further due to the piles of his belongings all around. You accidentally knock over a pile of newspapers. He is visibly shaking, his fists are clenched, and he steps close to you and yells, “Don’t touch anything!”
How you react is important
What you could say:
What approach you could take:
You can call the Mental Health Line 1800 011 511. If you feel it is an emergency situation call 000.
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