About Kindlab

 

Kindlab 2025

We want to hear your ideas for bringing more kindness to NSW Health. Applications open Thursday, 13 November and close Friday, 19 December 2025.

Pitch your idea to Kindlab 2025

Kindlab seeks innovative ideas from healthcare staff and patients to foster a culture of kindness across NSW Health.

Kindness in healthcare is transformative and we know it’s the simple things that matter most. We want to hear your ideas for bringing more kindness to NSW Health. Pitch your idea to Kindlab 2025. Submissions close 19 December 2025.

Kindlab is a biannual invitation for NSW Health care staff, patients, consumers, and carers to pitch small-scale ideas that enhance kindness and compassion in healthcare. It is part of Elevating the Human Experience and the Gathering of Kindness, and aligned with the deliverables and outcomes of Future Health Strategic Objectives 1 and 4.

A panel of experts reviews each submission, and selected projects receive funding support ranging from $5,000 to $25,000 for one financial year.

Kindlab is where kindness sparks innovation, transforming the human experience in healthcare.

Building on NSW Health's proud history of safe and compassionate care, Kindlab inspires us to nurture a culture of kindness across every interaction - whether with patients, families, carers, or colleagues.

Through small acts of kindness, we create ripples that elevate care, foster collaboration, and enhance wellbeing for all. By championing innovative ideas rooted in compassion, Kindlab empowers us to lead with our values and reimagine healthcare as a more connected, humane, and uplifting system for everyone. Together, we can shape a future where kindness is at the heart of every moment.

Small Acts of Kindness

Small Acts of Kindness highlights and emphasises the importance of compassionate care and the positive difference that small acts of kindness can make to patients, their families and staff.

 

Watch Kindlab, Celebrating Kindness in Action, presented at the NSW Health Gathering of Kindness 2024, for a look at Kindlab 12 months on.

Featuring a panel discussion exploring how The Kind Side podcast evolved from a simple idea into a powerful tool for spreading kindness, enhancing patient care, and building a more compassionate healthcare system. Learn how the podcast is being used for service improvement and consumer education and discover practical steps for fostering a culture of kindness in healthcare. This session offers an inspirational look into The Kind Side of health.

Explore Kindlab in action

Learn more about the initiatives proudly supported by Kindlab.

View all initiatives​​

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Current as at: Wednesday 17 September 2025
Contact page owner: Patient Experience