​​​​General enquiries

For general enquiries to pharmaceutical services

Web: Pharmaceutical Services
Telephone: Duty Pharmaceutical Officer (02) 9391 9944 (Select option 1)

Fax: (02) 9424 5860
Email: MOH-PharmaceuticalServices@health.nsw.gov.au


Technical support

For issues with registrations or with submitting applications via SafeScript NSW refer to SafeScript NSW Web Help
Telephone: 1800 776 633
Email: nswrtpm@fred.com.au or see SafeScript NSW technical support for more information 


Regulatory or legal obligations

For information on the legal and regulatory requirements to prescribe, supply, and dispense medicines or poisons in NSW

Web: Pharmaceutical Services
Email: MOH-PharmaceuticalServices@health.nsw.gov.au

Telephone: (02) 9391 9944 (Select option 1)


Authorities to prescribe and dispense certain medicines

SafeScript NSW allows health practitioners to view authorities or approvals issued for Schedule 8 medicines. Applications to prescribe psychostimulant medications and medicines under the Opioid Treatment Program can now be submitted and managed via SafeScript NSW.


Psychostimulant medications

Information on lodging applications for authority or approval to prescribe or supply psychostimulant medications is available at SafeScript NSW Web Help. Information on prescribing psychostimulants is available at ​Prescribe a psychostimulant medication.

Email: MOH-S8Auth@health.nsw.gov.au  

Telephone: (02) 9424 5923


Opioid Treatment Program enquiries

Information on applications, transfers or exits under the NSW Opioid Treatment Program (OTP) is available on SafeScript NS​W Web Help.
Telephone: (02) 9424 5921 or 9391 9944 (Select option 4)
Fax: (02) 9424 5885
Further information is available for medical practitioners and pharmacists.


Other Schedule 8 drugs enquiries

For information on applications for authority to prescribe or supply other Schedule 8 drugs of addiction, e.g., opioids for pain management, benzodiazepines, unregistered or compounded Schedule 8 substances, refer to Application forms for authority to prescribe or supply.
Telephone: (02) 9424 5923 or 9391 9944 (Select option 5)
Fax: (02) 9424 5889
Further information is available for medical practitioners and pharmacists.


Cannabis medicine enquiries

Information for applications to prescribe Schedule 8 cannabis medicines is available at Cannabis medici​nes.
Telephone: (02) 9391 9944 (Select option 3)
Fax: (02) 9424 5860
General practitioners, community pharmacists and in rural areas all other health practitioners considering using a cannabis medicine as a treatment for their patient may contact the John Hunter Hospital Pharmacy Department for guidance via HNELHD-JHHPharmacy@health.nsw.gov.au.​


Pharmaceutical Services address

Street address

1 Reserve Road​

St Leonards NSW 2065

Postal address

Locked Bag 2030

St Leonards NSW 1590


Current as at: Wednesday 26 June 2024
Contact page owner: Pharmaceutical Services