Alcohol and other drug information, support and treatment is available through publicly funded and private services across New South Wales.

The services listed below are not emergency services. If you require urgent medical attention, contact or attend your local hospital or general practitioner, or call 000 for ambulance.

Alcohol and Other Drugs Information Service (ADIS) telephone services

  • Sydney metropolitan: (02) 9361 8000
  • Regional and rural NSW: 1800 422 599
ADIS provides 24 hour 7 day a week telephone counselling, support, referrals and information for those affected by alcohol or other drugs. ADIS counsellors are trained to work with people who are concerned about their own alcohol and drug use, as well as callers who are concerned about their family or friends. ADIS is a free service which is available to all residents of NSW.
 

Local intake lines

Each NSW Health local health district has a local central intake telephone line to connect people with alcohol and other drug services in that region. Note that some local intake lines operate during business hours only. ADIS can be contacted 24 hours 7 days a week. To access a local public drug and alcohol service, please contact your local health district:

Helplines

Family Drug Support (FDS)

Phone: 1300 368 186
Family Drug Support (FDS)provides 24 hours a day, 7 days a week telephone support to families and carers in crisis due to alcohol and other drug use issues. FDS is staffed by volunteers who have experience of family members with alcohol and other drug use. FDS also provide face-to-face support meetings and resources for family members.

Stimulant Treatment Line (STL)

  • Sydney metropolitan: Phone - (02) 9361 8088
  • Regional and rural NSW: Phone: -1800 10 11 88

The Stimulant Treatment Line (STL) provides information, referral, crisis counselling and support specifically for people who use stimulants, such as methamphetamine, cocaine and ecstasy. The STL is a free service with counsellors available 24 hours a day, 7 days a week to speak with callers about their own or someone else's stimulant use.

Opioid Treatment Line (OTL)

​Phone: 1800 642 428
The Opioid Treatment Line (OTL) provides information, advice and referral to opioid treatment options. The OTL is a free service available Monday to Friday: 9:30am to 5pm.

NSW Quitline

​​​Phone: 13 7848 (13 QUIT)
The NSW Quitline is a confidential telephone information and advice service to help smokers quit and stay quit. Quitline Advisors (including Aboriginal and multilingual advisors) are available:

  • Monday to Friday: 7am to 10:30pm
  • Saturday, Sunday and public holidays: 9am to 5pm

Drug and Alcohol Specialist Advisory Service (DASAS)

  • Sydney metropolitan: (02) 9361 8006
  • Regional and rural NSW: 1800 023 687

The DASAS Helpline assists health professionals seeking advice about the diagnosis and treatment of patients with alcohol or drug issues. The DASAS is a free service available to NSW health professionals 24 hours a day and 7 days a week. 

Support Services

ACON

​Phone: (02) 9206 2000
ACON is a NSW based health promotion based organisation specialising in HIV prevention, HIV support and lesbian, gay, bisexual, transgender and intersex (LGBTI) health. ACON provides a free short-term counselling service to LGBTI people and people living with HIV who have a drug and alcohol problem. ACON’s counsellors work from a harm reduction approach to assist clients in Sydney metropolitan area to reach their goals to manage, reduce or quit their use.

NSW Users & AIDS Association ​(NUAA)

  • Sydney metropolitan​: (02) 8354 7300
  • Regional and rural NSW: 1800 644 413

NSW Users & AI​DS Association (NUAA)​ is a peer based organisation advocating for people who use drugs, particularly those who inject drugs. NUAA provides advice, information and referral on matters relating to injecting drug use, blood borne viruses and services and programs available for people using drugs. NUAA also runs a needle and syringe exchange program.

More information

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Contact page owner: Centre for Population Health