Patients and their carers have improved access to public hospital car parking.

From 1 July 2019, there will be updates to parking concessions provided for certain categories of patients and carers at all public hospital car parks in NSW where fees are applied.

Last updated: 16 August 2019
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Eligibility

NSW Health recognises the burden that regular or long term hospitalisation and/or treatment places on patients and their carers. Those eligible for concessional car parking include:

  • patients and their carers who require treatment over a period of time
  • patients and their carers who are attending more than twice weekly, including carers of long term patients who visit frequently

Other people continuing to be eligible for concessional car parking include:

  • holders of an RMS issued Mobility Parking Scheme permit
  • holders of a Pensioner Concession Card
  • holders of a Gold Veterans Affairs Card
  • holders of a Health Care Card
  • ongoing cancer treatment patients
  • patients and their carers who are required to attend the hospital/facility for a course of treatment over a period of time greater than one week
  • patients and their carers attending more frequently than twice weekly, including carers of long term patients who visit frequently
  • cardiac rehabilitation education and exercise class attendees
  • daily dressing outpatients
  • Health Promotion education class attendees.

Patients and carers who are experiencing financial hardship, but do not meet the listed eligibility categories, are also entitled to concessional car parking.

Communication and access

Hospitals provide communication to patients, carers and visitors about the availability of concessional car parking rates, this includes:

  • clearly displaying and publicising concessional rates
  • streamlining the concession application process with designated points of access
  • validating concessional parking for the duration of a course of treatment

Concession fees

Concessional rates for car parking fees are set annually, effective from 1 July each year. They are subject to annual review to reflect increases in the consumer price index (CPI). The fees are published in an annual NSW Health Information Bulletin, for this year's rate, please refer to IB2019_014 - Increase in car parking rates.

The concessional car parking fees are the maximum that can be applied. Some hospital car parks already provide concessions and local health districts and specialty health networks are able to provide a greater level of concession than the published rates at their own discretion.

The current concessional car parking rates that are effective from 1 July 2019.

  • 0 to 3 hours - Free
  • More than 3 hours - $5.60
  • 3-day ticket - $11.30
  • 7- day ticket - $22.60

Note:

  • Tickets are single visit, valid for one entry and one exit only.
  • 3-day and 7-day tickets are issued as frequent use tickets and allow for multiple entries and exits to a hospital car park.

Current as at: Friday 16 August 2019
Contact page owner: Strategic Procurement