As of 21 June 2021
Exclude staff who:
All home care service providers must maintain vigilance to prevent the introduction of COVID-19.
COVID-19 safety measures for home care service providers
Staff who have been overseas must agree to be tested for COVID-19 two days after leaving hotel quarantine (this does not apply to New Zealand). They must receive a negative test result prior to working. This is an additional measure to protect the community. Please read here for more information.
- Minimise staff working across multiple settings (such as in home and residential care). Where ceasing staff movement across settings is not practical, additional measures should be put in place, such as maintaining records of staff and work locations and increasing use of Personal Protective Equipment (PPE).
- Ensure staff actively ask clients about symptoms on arrival. If staff become aware of a client with symptoms, that client should be isolated from others and arrangements made for COVID-19 testing.
Additional advice for all home care service providers
- The Commonwealth Department of Health has issued a
Guide for Home Care Providers to assist staff in reducing the risk of COVID-19.
- More detailed advice for services who provide care in the home is at
Guidance for risk screening and assessment for home visiting health services.
- Please seek the advice of your local NSW Health Public Health Unit if you are in doubt about how to appropriately mitigate risk when providing home care services on 1300 066 055.
- For more information about NDIS-related issues, including any funding issues relating to compliance with these measures for NDIS participants, contact: