Residents of aged care are at increased risk of COVID-19 infection and are more vulnerable to serious complications if they do become infected.

Staff and visitors who have travelled overseas or who have had contact with a confirmed case must not attend the facility for 14 days from the time they returned from overseas or last had contact with a case.  For further information refer to the Industry Code for Visiting Residential Aged Care Homes during COVID-19.

Residential aged care facilities and multipurpose services

This page contains information and resources for aged care services including:

  • residential aged care facilities
  • Commonwealth Home Support Programme
  • assessment services
  • home care package providers
  • multi purpose services
  • respite care
  • transition care.

Residential aged care facility outbreak management

See all resources relating to Residential aged care facility outbreak management and information about SHEOC Aged Care​.


Staff and families

Commonwealth Home Support Programme

NSW Health aged health resources

Resources for aged care services

  • Commonwealth resources for the aged care sector.
  • Senior Australians, their families and carers can call the OPAN Older Australians COVID-19 Support Line on
    1800 171 866.

    Current as at: Thursday 14 January 2021
    Contact page owner: Health Protection NSW