As of 13 April 2021

Staff are not required to wear a surgical mask during home visits in NSW. There are no cases of community transmission of COVID-19 and there are no close or casual contact locations in NSW or interstate. However there are locations of concern in New Zealand.

This information can change rapidly so please check the web at least daily for updates.

Key points

  • Exclude staff who:
    • have a fever (37. 5°C or higher) or symptoms of COVID-19
    • have been to any close or casual contact locations in NSW, Interstate or New Zealand
    • live in a household with a person who is currently self-isolating
    • are a close contact of a person with confirmed COVID-19 and are within their self-isolation period
    • are waiting for a COVID-19 test result
  • Regularly visit the NSW COVID-19 website for updates on areas of active community transmission
  • All home care service providers must maintain vigilance to prevent the introduction of COVID-19.

COVID-19 safety measures for home care service providers

  • Minimise staff working across multiple settings (such as in home and residential care). Where ceasing staff movement across settings is not practical, additional measures should be put in place, such as maintaining records of staff and work locations and increasing use of Personal Protective Equipment (PPE).
  • Staff are not required to wear a surgical mask during home visits.
  • Ensure staff actively ask clients about symptoms on arrival. If staff become aware of a client with symptoms, that client should be isolated from others and arrangements made for COVID-19 testing.

Additional advice for all home care service providers

Current as at: Tuesday 13 April 2021
Contact page owner: Health Protection NSW