Our case managers follow the core elements of case management: assessment, case planning, implementation (service delivery), monitoring and review. They begin by identifying what is needed to improve our client's health, situation or quality of life and then coordinating the support that is needed. Clients, carers and support services are all involved in care planning.
Case managers can:
To provide support across the whole of NSW we use a co-case management approach. This means that we work with a case manager from another service in the client local health district. Our experience shows that when clients have challenging health needs both the clients and services benefit from a joint management approach.
This co-case management model requires each client to have a primary case manager in their local area, with the Adahps case manager taking on a support role.
The eligibility requirements for our clients differ according to where they live, via their local health district (LHD). This allows us to provide case management to people with HIV who live in low support areas.
View map of LHDs
To be eligible the individual needs to:
Notes for referrers:
Staff from the following services may be able to link you a case manager in your area: