Goal 4: Trust

​​The community and our people trust how we use and share data

What w​​ill this m​ean?

Goal 4 is about working together with communities and other stakeholders to improve NSW Health systems, processes and technologies so that the right information is available for the right people at the right time.

• Patients, carers, and community perspectives shape and inform how data and analytics are used and shared within NSW Health and beyond.
• NSW Health is clear and transparent about how, why and with whom data and information are used and shared - communicating in ways that everyone can understand.
• Working better together across the health system so that data and insights can be shared safely and responsibly, supporting more coordinated care, better outcomes, and a stronger health system overall.

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Why does this matter?

Every day, thousands of people put their trust in NSW Health to deliver quality health care and services that make a difference. With this trust comes a responsibility to use and share data safely, responsibly, respectfully, and in ways that meet community expectations. This is the essence of our social licence as one NSW Health system – our promise to the communities we serve to use and share data in ways that protect their privacy, reduce risks and avoid harms.

There are many reasons why NSW Health uses and shares data and analytics. Knowing what can be shared, with whom, when and for what purposes can be challenging to navigate, but these are important factors that we consider before sharing data and information with others.

What is the work to be done?

• Social licence.
  
• Data sharing.
  
• Making data available, responsibly.