Avoid entering floodwaters. Unpredictable currents and submerged hazards can be very dangerous.

If you must enter floodwaters, wear covered shoes, not thongs or bare feet, and check the depth and current with a stick. Stay away from drains, culverts and water that is more than knee deep.

Do not drive until you know it is safe. Check with Transport for NSW for safe routes before driving anywhere.

For emergency assistance call your local State Emergency Service on 132 500.

Lost power

If you have lost household power, turn off all appliances at the power point as they may be affected by a power surge when power resumes.

If you are using candles, portable light or heating sources, never leave them unattended. Ensure they are kept well away from all flammable material. Always extinguish candles or any other open flame before going to bed. 

Never use petrol or diesel-powered equipment (such as a generator or pump) in enclosed spaces.

In the event of fire, leave the house and call triple zero (000).

For more information refer to Staying safe and healthy during extended power outages.

Returning home


  • Make sure the electricity and gas are off before going inside. 
  • Use a torch to carry out inspections inside buildings. Never use matches, candles or lighters until you are sure there is no gas around.
  • Check your home for damage to windows, walls or the roof.
  • Look out for spiders, snakes and other animals that may have moved inside to escape the flood.
  • If drying clothing and other items, keep them at least one metre from heaters or fireplaces and never leave them unattended.


  • When you return to your home after a flood, do not use any electrical appliances which were flooded, and do not handle any wet electrical equipment.
  • Do not try to replace circuit fuses or switch on power to wiring or equipment which has been flooded until the electrical installation is thoroughly dry and has been checked by a licensed electrical contractor.
  • Gas appliances and gas bottles should be inspected by a qualified technician and cleaned to prevent a gas explosion or fire.
  • Check your smoke detectors are still working.


  • Beware of fallen powerlines, damaged trees and flooded creeks.
  • Keep children away from flood waters.
  • Take extra care with any stored chemicals and fuels. Handle with extreme caution and use the recommended protective equipment such as gloves and safety goggles. If you are concerned that your house or yard has been contaminated with chemicals, contact your local fire station for advice. 
  • Look out for snakes and other animals.

Current as at: Tuesday 4 April 2023