Important numbers

000 – Ambulance, police or fire

1800 022 222 - Healthdirect
Health advice available 24 hours a day

132 500 - State Emergency Service (SES)

Replacement medicine and prescriptions

Pharmacists may be able to help replace medicines or  prescriptions. Speak with your local pharmacy, GP or call Healthdirect on 1800 022 222

Mental health support for affected communities

1800 011 511 - Mental Health Line.
Press ‘Option 1’ to be transferred to your nearest community mental health drug and alcohol service.

If you need support, there are a number of services you can access for free.  If you're not sure, see When should I ask for mental health support?. Also available in multiple languages.

State Preparedness and Response

The NSW Health State Preparedness and Response Unit is responsible for 'whole of Health' State-level preparedness and response to critical incidents and emergencies arising from a range of hazards.

This includes the strategic development and evaluation of best practice policies, programs and projects to support the achievement of NSW Health's objectives in relation to emergency management.

We encourage everyone to be prepared for emergencies that can affect their health.

Environmental health

Environmental health addresses the physical, chemical, and biological factors external to a person and the related factors that can potentially affect health.

Fact sheets

NSW Health has developed a number of fact sheets assist you in preparing, preventing, responding to and recovering from an emergency.

More information
Current as at: Tuesday 5 March 2024