000 – Ambulance, police or fire
1800 022 222 -
Health DirectHealth advice available 24 hours a day
132 500 -
State Emergency Service (SES)
Pharmacists may be able to help replace medicines or prescriptions. Speak with your local pharmacy, GP or call Healthdirect on
1800 022 222
1800 011 511 -
Mental Health Line.
Press ‘Option 1’ to be transferred to your nearest community mental health drug and alcohol service.
If you need support, there are a number of
services you can access for free. If you're not sure, see
When should I ask for mental health support?. Also available in
The NSW Health State Preparedness and Response Unit is responsible for 'whole of Health' State-level preparedness and response to critical incidents and emergencies arising from a range of hazards.
This includes the strategic development and evaluation of best practice policies, programs and projects to support the achievement of NSW Health's objectives in relation to emergency management.
We encourage everyone to be prepared for emergencies that can affect their health.
NSW Health works with partner agencies to prepare, prevent, respond to and recover from emergencies and major incidents.
Resources to assist health professionals with planning and preparing for health responses to major incidents.
Weather-related events such as bushfires or floods and incidents arising from infectious diseases, chemicals and radiation can have major impacts on your health.
Distress is an understandable and normal response to trauma. Resources are available to support people coping with the impacts of a major incident.
Environmental health addresses the physical, chemical, and biological factors external to a person and the related factors that can potentially affect health.
NSW Health has developed a number of fact sheets assist you in preparing, preventing, responding to and recovering from an emergency.