Community Living Supports (CLS) is a state-wide program that supports people with a severe mental illness to live and recover in the community in the way that they want to. CLS is part of a suite of community-based psychosocial programs for adults called the NSW Mental Health Community Living Programs. 

The program began in 2016 to help more people live in the community with the type of support provided under the Housing and Accommodation Support Initiative (HASI).

What types of supports are provided?

People receiving CLS supports will work with:

  • a support worker from a community organisation
  • a clinician of their choice or from a local mental health service, and
  • their family or other important people in their life to develop their own unique support plan.

CLS provides psychosocial supports that help people build independence in daily life and contribute to recovery. The types of support people receive depends on their individual needs and own unique goals for what they want to achieve. CLS helps people identify goals and work towards meeting those goals by providing support that may include: 

  • daily living skills like self care, shopping, looking after finances, cooking or catching public transport
  • referral to mental and physical health services where needed and support with mental and physical health appointments, medication management and other treatments
  • participating in social, leisure or sporting activities
  • building relationships with family, friends and the local communities
  • learning new skills
  • accessing education or help to get a job
  • help with finding and keeping housing including private or social/communitiy housing
  • moving back into the community from a hospital or a prison
  • accessing other supports like alcohol and other drugs services and the National Disability Insurance Scheme (NDIS).

How much support can I get it?

The amount of CLS support you can receive is flexible and can change over time to meet your needs. When things are going well, you may only need a few hours of support a week, but there may be times when you are finding things are difficult or distressing, and it would be helpful to get more support.

Do I get housing as part of the program?

Accommodation is not provided as part of the CLS program and you are not automatically eligible for public or community housing because you are receiving CLS supports. CLS can provide support to help you find or keep your housing. This can include helping you apply for housing with the Department of Communities and Justice.

Am I eligible for CLS?

You may be eligible for CLS support if you:

  • are 16 years or older
  • have a diagnosis of a mental illness which causes you a lot of difficulties in your day to day life
  • want to receive help to develop and achieve your goals.
Your local provider can give you more information about the criteria for the program.

Are there any target groups for the program?

When there are limited places available in CLS, priority will be given to people based on the severity of their illness, circumstances or needs. This can include people from target groups who:

  • are Aboriginal
  • are refugees or asylum seekers
  • live in public or community housing, or a boarding house
  • are homeless or at risk of becoming homeless
  • are at risk of being hospitalised
  • are in hospital for longer than needed because of their high support needs
  • need help keeping their housing because they need more support to manage their mental health issues
  • are leaving a correctional facility or in contact with the community justice system, such as being on parole or serving a community-based detention order
  • qualify as a local priority group as agreed in each region. 

Where can I get more information about the program?

Your local CLS provider is able to provide you with more information about CLS, including how to access or refer someone into the program.

You can contact your local CLS provider using the below contact information. If you are unsure about which local health district you are in, further information can be found at Local Health Districts and Specialty Networks.

Local health districts

Southern NSW Local Health District

Flourish

Email: referrals@flourishaustralia.org.au

Phone: 1300 779 270

Hunter New England Local Health District

Flourish

Email: referrals@flourishaustralia.org.au

Phone: 1300 779 270

Nepean Blue Mountains Local Health District

Flourish

Email : referrals@flourishaustralia.org.au

Phone: 1300 779 270

Murrumbidgee Local Health District

Wellways

Email: enquiries@wellways.org

Phone: 1300 111 400

Illawarra Shoalhaven Local Health District

Wellways

Email enquiries@wellways.org

Phone: 1300 111 400

Far West Local Health District

Mission Australia

Email: CentralAndFarWestNSW@missionaustralia.com.au

Phone: 08 8084 3700

Western NSW Local Health District

Mission Australia

Email: CentralAndFarWestNSW@missionaustralia.com.au

Phone: (02) 6884 8526

South Eastern Sydney Local Health District

Mission Australia

Email: CLSEasternSydneyReferrals@missionaustralia.com.au

Phone: (02) 9508 3600

Western Sydney Local Health District

Neami

Email: intake.westernsydney@neaminational.org.au

Phone: (02) 8416 1100 (Seven Hills)

(02) 8416 1130 (Merrylands)

Mid North Coast Local Health District

New Horizons

Email: mywellbeing@newhorizons.org.au

Phone: 1300 726 372

South Western Sydney Local Health District

New Horizons

Email: mywellbeing@newhorizons.org.au

Phone: 1300 726 372

Sydney Local Health District

New Horizons

Email: mywellbeing@newhorizons.org.au

Phone: 1300 726 372

Northern NSW Local Health District

Open Minds

Email: referrals@openminds.org.au

Phone: (02) 5699 9999

Central Coast Local Health District

Uniting

Email: ask@uniting.org

Phone: 1800 864 846

Northern Sydney Local Health District

Uniting

Email: ask@uniting.org

Phone: 1800 864 846


Current as at: Friday 21 January 2022
Contact page owner: Mental Health Branch