What sort of supports are provided?

The Housing and Accommodation Support Initiative (HASI) Plus is a high intensity transitional program. This means that participants have access to a lot of flexible supports which are especially designed to help them recover and then transition to a more independent life in the community.

Dedicated community-based accommodation

Once accepted into the program, participants move into one of eight community accommodation sites. These are either self-contained apartments or modified house with shared cooking facilities and living areas.

While anyone in NSW can apply for HASI Plus the accommodation sites are at a limited number of locations:

  • Sydney - North Ryde
  • Sydney - Chatswood
  • Sydney - Narraweena
  • Sydney - Eastwood
  • Sydney - Carlingford
  • Tamworth
  • Newcastle

Tenancy support

Everyone in the HASI Plus program signs a tenancy agreement and is responsible for their accommodation. You will be supported to understand your tenancy rights and responsibilities, build your skills in managing the tenancy and to resolve any problems that arise. These will be important skills to help you transition to more independent living after the program.

Flexible clinical and daily living skills

HASI Plus participants get a range of supports to build independence in daily life, designed around you, your goals and recovery. This could include daily living skills like shopping, looking after finances, cooking or catching public transport.

The program also includes intense clinical supports to help with your rehabilitation and recovery, and address any other health needs.

Am I eligible for HASI Plus?

Anyone in NSW can apply for HASI Plus if they are:

  • age 18 years or older
  • want to access a program with intense supports where you receive help to recover and live in the community
  • have a diagnosis of a mental illness, which has caused you a lot of difficulties in managing your day-to-day life
  • have tried to live independently in the community with other supports but it has not worked well.

Is there a priority group for the program?

Yes. HASI Plus prioritises people who cannot be discharged from hospital or another institution without this sort of support.

Where can I get more information about the program?

Ask your support worker or clinician for more information about the program and, if suitable, how they might be able to refer you.

Translating and interpreting services

If English is not your first language, you can use the telephone Translating and Interpreting Service (TIS National).

This service free and is available 24 hours a day, 7 days a week. Call TIS on 131 450.

You can also prebook an interpreter online using the TIS National Pre booked phone interpreter form.


Current as at: Tuesday 30 June 2020
Contact page owner: Mental Health Branch