Master class 5: Improving access to care

The fifth Master Class for Whole of Hospital Program and Clinical Leads was held at the University of Technology, Sydney on 16th and 17th October 2014.

Day 1 focussed on Patient flow for Complex Clinical Needs including Mental Health, Intoxication and/or Organic Illness with associated challenging behaviours.

Day 2 focussed on follow up from the previous Patient Flow Across Whole of Hospital Master Class, with local case studies on patient flow improvement strategies.

Mental Health WOHP Project – data, themes and direction

Presentation by Rachel Mason, Ministry of Health and Dr Martin Cohen, Hunter New England LHD [851KB]

Physical assessment of mental health patients in the ED

• Presentation by Mr Glen Chapman [2631KB], Bankstown Hospital
  
• Presentation by Dr John McKenzie [1100KB], Emergency Care Institute
  

Whole of Health

Presentation by Mr Luke Worth [349KB], Ministry of Health

Ambulance Service NSW Whole of System Integrated Care

Presentation by Mr Ray Creen [3154KB], NSW Ambulance

Ambulance NSW Collaborates with Facilities on Local Mental Health Models

Presentation by Kevin McLaughlin and Luke Wiseman [318KB], NSW Ambulance

Patient flow HETI tool

Presentation by Ellen Hardcastle [402KB], Central Coast LHD

Inpatient data

Presentation by Dr Zoran Bolevich [1199KB], Ministry of Health

Inpatient data set

Presentation by Thomas Glanville [840KB], Murrumbidgee LHD

STARS

Presentation by Rachael Knoblanche [1227KB], Sydney LHD

In Safe Hands Dashboard

Presentation by Marissa Dodds and Barrington Salter, Mona Vale Hospital, Northern Sydney LHD [211KB]

Mental health patient flow - A whole of system approach

Presentation by David Meadows [190KB], Northern Sydney LHD

Pathways to Care - Mental Health in the ED

Presentation by Liza Loobeek, Tristan Chapman, Jane Lee, Joanne Seymour and Janine Prendergast, Nepean Hospital [1286KB]

Rural hospitalist model case study

Presentation by Dr Abbey Perumpanani [1475KB], Grafton Hospital

Transfers to access urgent clinical care

Presentation by A/Prof Sally McCarthy [735KB]

Panel discussion: Themes and case studies

Presentation by panel [159KB] featuring:

• Dr Betty Chan, ED Staff Specialist and Toxicologist, SESLHD
• Dr John Dobrohotoff, Clinical Director Specialist Mental Health Older Personas Services (SMHOPS), CCLHD
• Dr Jackie Huber, Senior Psychiatry Registrar, SVHN
• Jenni Bryant, Consultation Liaison Psychiatry CNC.