One of the most mentioned but least understood concepts in managing complex organisations is that of change management. It is estimated that 60 to 80% of change processes fail. Reasons for failure range from poor engagement through to failing to sustain change. To successfully improve access to care, it is important that you take a systematic approach to managing change.
A clear communication strategy can make the difference between success and failure. improvements in this area can involve behavioural or even cultural change.
Tools and resources are available to assist with WoHP communications