All staff and visitors entering a NSW Health hospital or health service must be screened at entry.

COVID-19 health screening involves a symptom check, a temperature check and an exposure assessment.

Last updated: 18 June 2021

Symptom check

Ask if they have any of these symptoms

Fever, cough, shortness of breath, chills, body aches, sore or scratchy throat, headache, runny nose, muscle pain, vomiting, nausea, diarrhoea, or loss of smell or taste.

Temperature check

Check the person’s temperature via infrared or tympanic thermometer

If temperature <37.5˚C, complete symptom check and exposure assessment.

If the person has a temperature of ≥ 37.5˚C or reports any symptoms, provide a mask and refer them to the closest COVID-19 testing clinic for COVID-19 testing. Tell them to self-isolate until they receive their results. If the person is attending a clinical appointment in the facility check with the treating team prior to referral to the COVID-19 clinic.

COVID-19 exposure assessment - Staff

  • Ask if they have been in contact with a COVID-19 case in the last 14 days without appropriate PPE or if they have been asked to self-isolate by a health official.
    • If yes to either, record their contact details and ask your manager to refer to the local public health unit for follow up. Exclude them from working at the facility and tell them they must immediately self-isolate for 14 days since the exposure. Ensure details are available of the staff member to assist with follow up.
  • Ask if they have a household member who is a close contact of a COVID-19 case.
    • If yes, ask secondary questions:
      •  if the household member has received a negative COVID-19 test result as part of their close contact follow-up
      •  if they have been appropriately isolating from the household member since the household member was identified as a close contact.
    • If no to either of the secondary questions, record their contact details and ask your manager to refer to the local public health unit for follow up. Exclude them from the facility until further advice is received from the public health unit.
    • If yes to both secondary questions, they are not excluded from the facility, and you should continue the exposure assessment.
  • Ask if they have been to any of the locations or travelled on nominated public transport routes, during the time and date indicated, in the “Close contacts – Get tested immediately and self-isolate for 14 days” table NSW Health - Case locations and alerts.
    • If yes, record their contact details and ask your manager to refer to the local public health unit for follow up. Exclude them from the facility and tell them they must follow the advice on that web page.
  • Ask if they have been to any of the locations or travelled on nominated public transport routes, during the time and date indicated, in the “Casual contacts – Get tested immediately and self-isolate until you get a negative result” table at NSW Health - Case locations and alerts.
    • Staff who have attended Casual contact venues need to self isolate until the receive a negative test. While they do not need to continue to self-isolate following a negative test result, they can only return to work fourteen days after they were at the venue, unless they are essential (see below).
    • If a staff member has an essential role in the facility and has attended a casual contact venue, refer them to their manager for a risk assessment. Managers should use their District employee risk assessment procedure and can contact the local public health unit for advice if required.
    • Essential staff who are permitted to work following a risk assessment should wear a mask while on duty and have a follow up COVID-19 test between 12 and 14 days after they were at the venue, or if any symptoms occur.
  • Ask if they have been to Greater Melbourne in the previous 14 days
    • If a staff member is non-essential exclude them from the facility
    • If a staff member has an essential role in the facility, refer them to their manager for a risk assessment. Managers can contact the local public health unit for advice if required.
  • Ask if they have been to any Places of high concern – Close Contact Places in Victoria in the previous 14 days
    • If yes, exclude them from the facility. Record their contact details and ask your manager to refer to the local public health unit for follow up.
  • Ask if they have been to any Places of high concern – Casual Contact Places in Victoria in the previous 14 days
    • Staff who have attended Casual contact venues need to self isolate until the receive a negative test. While they do not need to continue to self-isolate following a negative test result, they can only return to work fourteen days after they were at the venue, unless they are essential (see below).
    • If a staff member has an essential role in the facility and has attended a casual contact venue, refer them to their manager for a risk assessment. Managers should use their District employee risk assessment procedure and can contact the local public health unit for advice if required.
    • Essential staff who are permitted to work following a risk assessment should wear a mask while on duty and have a follow up COVID-19 test between 12 and 14 days after they were at the venue, or if any symptoms occur.
  • Ask if they have been to any Places of high concern – Close Contact Places in QLD or to any COVID-19 close contact exposure locations in the ACT in the previous 14 days
    • If yes, exclude them from the facility. Record their contact details and ask your manager to refer to the local public health unit for follow up.
  • Ask if they have been to any Places of high concern – Casual Contact Places in QLD or to any COVID-19 casual contact exposure locations in the ACT in the previous 14 days
    • Staff who have attended Casual contact venues need to self isolate until the receive a negative test. While they do not need to continue to self-isolate following a negative test result, they can only return to work fourteen days after they were at the venue, unless they are essential (see below).
    • If a staff member has an essential role in the facility and has attended a casual contact venue, refer them to their manager for a risk assessment. Managers should use their District employee risk assessment procedure and can contact the local public health unit for advice if required.
    • Essential staff who are permitted to work following a risk assessment should wear a mask while on duty and have a follow up COVID-19 test between 12 and 14 days after they were at the venue, or if any symptoms occur.

COVID-19 exposure assessment - Visitors

  • Ask if they have been in contact with a COVID-19 case in the last 14 days or been asked to self-isolate by a health official.
    • If yes to either question, record their contact details and ask your manager to refer to the local public health unit for follow up. Exclude them from the facility and tell them they must immediately self-isolate for 14 days since the exposure.
  • Ask if they have been to any of the locations or nominated public transport routes during the time and date indicated, in the “Close contacts - Get tested immediately and self-isolate for 14 days” table at NSW Health - Case locations and alerts.
    • If yes, record their contact details and ask your manager to refer to the local public health unit for follow up. Exclude them from the facility and tell them they must follow advice on that web page.
  • Ask if they have been to any of the locations or nominated public transport routes during the time and date indicated, in the “Casual contacts - Get tested immediately and self-isolate until you get a negative result” table at NSW Health - Case locations and alerts.
    • Exclude them from the facility even if they have been tested and received a negative result. If they haven’t been tested advise them to do so immediately. Record their contact details and ask your manager to refer to the local public health unit for follow up.
  • Ask if they have been to Greater Melbourne in the previous 14 days
    • If yes, exclude them from the facility. However, there are reasons where a person may be permitted. Please ensure that advice is sought from either the treating team or faculty manager before excluding the person from the facility and appropriate mitigation measures are put in place. The following people may be permitted to enter provided they have not been to any Places of high concern or have any COVID-19 symptoms, where a person is:
      • seeking medical treatment
      • obtaining medical supplies
      • fulfilling carer’s responsibilities
      • end of life visit
      • attending an appointment to receive a COVID-19 vaccine.
  • Ask if they have been to any Places of high concern – Close Contact Places in Victoria in the previous 14 days
    • If yes, exclude them from the facility. Record their contact details and ask your manager to refer to the local public health unit for follow up.
  • Ask if they have been to any Places of high concern – Casual Contact Places in Victoria in the previous 14 days
    • If yes, exclude them from the facility. Record their contact details and ask your manager to refer to the local public health unit for follow up.
  • Ask if they have been to any Places of high concern – Close Contact Places in QLD or to any COVID-19 close contact exposure locations in the ACTin the previous 14 days
    • If yes, exclude them from the facility. Record their contact details and ask your manager to refer to the local public health unit for follow up.
  • Ask if they have been to any Places of high concern – Casual Contact Places in QLD or to any COVID-19 casual contact exposure locations in the ACT in the previous 14 days
    • If yes, exclude them from the facility. Record their contact details and ask your manager to refer to the local public health unit for follow up.
Current as at: Friday 18 June 2021
Contact page owner: Health Protection NSW