Client discharge and transfer of care refers to the processes for safe and effective exiting of clients from the service and the transfer of information and care responsibility to another professional or service, or the client themselves. The transfer of care process plays an important role in enhancing client outcomes.
Implementing client exit and transfer of care processes supports the NSW Health vision that people with alcohol and other drug related harms experience person-centred, safe, high quality intervention and care.
I - Introduction: Introduce who you are, your role, where you are from and why you are communicating,
S - Situation: Explain the clients current situation.
B - Background: Provide information on issues that led to the client's current situation.
A - Assessment: Explain what you think the problem or need is for the client.
R - Recommendation: Provide a recommendation or request for the client.