Drinking water quality information

Public water supplies in NSW are monitored in line with the Australian Drinking Water Guidelines. Water quality information is available from:

Water supplies in regional NSW are monitored for microbiological and chemical quality through the NSW Health Drinking Water Monitoring Program.

NSW Health encourages all public water suppliers to regularly report water quality information to their consumers. Water quality information is also published annually in the NSW Department of Planning, Industry and Environment Water’s performance monitoring and benchmarking reports.

Water quality incidents

Occasionally incidents affect drinking water quality. These may include changing source water conditions such as flooding, operational problems, detection of Escherichia coli bacteria and/or blooms of cyanobacteria (blue green algae).

The NSW Health response protocols provide guidance on managing physical, chemical and microbiological quality of drinking water and/or treatment failure. Water suppliers in consultation with their local Public Health Unit may issue a boil water alert or other warnings to protect the health of consumers.

Water suppliers are responsible for ensuring that consumers are aware of any warnings regarding the safety of drinking water. This can be achieved using a variety of media such as newspapers, radio and social media. Letter drops, warning signs and direct contact with vulnerable populations may also be required.

Incidents

For current information on incidents, please check with your water supplier. NSW Health updates this list based on information provided by water suppliers. Sometimes there may be a delay in reporting.

Refer to archived drinking water quality and incidents for previous incidents.

Water supplierSupply and incidentDate placedDate liftedStatus
​Yass Valley CouncilBoil water notice for Yass, Murrumbateman, Bowning, and Binalong​14 February 2024​Refer to supplier for updates
​Hilltops Council​Boil water notice for Boorowa​22 January 2024​19 February 2024​Lifted
​Murray River CouncilBoil water notice for Moama​​19 January 2024​29 January 2024​Lifted
​Snowy Valleys CouncilBoil water notice for Brungle29 December 2023​​19 January 2024​Lifted
​​Snowy Monaro Regional Council​​Boil water notice for Jindabyne, Lakewood, Leesville, High Country and The Station Resort​28 December 2023​11 January 2024Lifted
​Murrumbidgee Council ​Boil water notice for Jerilderie
​19 December 2023​24 December 2023Lifted
​Snowy Monaro Regional CouncilBoil water notice for Jindabyne, Lakewood, Leesville, High Country and The Station Resort​7 December 2023​13 December 2023Lifted
​Lismore City Council ​Boil water notice for Nimbin​5 December 2023​7 December 2023Lifted
​Warrumbungle Shire CouncilBoil water notice for Baradine​24 November 2023​30 November 2023​Lifted
​Clarence Valley Council
Boil water notice for Glenreagh​​​​​​

​11 October 2023
​20 December 2023
Lifted
Kempsey Shire Council

Boil water notice for Crescent Head
24 February 202326 FebruaryLifted
Inverell Shire Council Boil water notice for Yetman18 February 202322 February 2023Lifted
Clarence Valley Council Boil water notice for Coutts Crossing30 January 202310 February 2023Lifted

Current as at: Monday 19 February 2024
Contact page owner: Environmental Health