Database access​

Access the NSW ​Drinking Water Database​

New users

To create a new account please email the following information to the Water Unit

• Full name
• Email address
• Telephone number
• Type of access (general or administrator)
• Name of the water utility, council, PHU or laboratory where you work.

You will be emailed a login and password once it is created.​

Preparing to use the database

To get the best performance we recommend you:

• Use Google Chrome or Firefox as your internet browser (rather than Internet Explorer). See installation instructions for Google Chrome, and
• Clear your browsing history/cache when a new version of the database is available. See instructions for clearing your browser history.

Guidance on using the database

The following documents will assist you with using the database:

• Quick Reference Guide
• User Manual
• Trouble shooting options

Problems

For help using the system please contact your local Public Health Unit (1300 066 055) or the Water Unit (02 9391 9939).

For password resets contact the Water Unit on 02 9391 9939 or waterqual@health.nsw.gov.au