Hearing services are provided by a range of government and non-government agencies in NSW. This information is provided for consumers to locate NSW Health clinical services they may need.

NSW Statewide Infant Screening - Hearing (SWIS-H) program

What is the SWIS-H program?

  • The NSW Statewide Infant Screening - Hearing (SWIS-H) Program aims to identify all babies born in NSW with significant permanent bilateral hearing loss by three months of age, and for those children to be able to access appropriate intervention by six months of age.
  • Identification of significant hearing loss is achieved through universal hearing screening of all newborns.
  • About one to two in every 1,000 babies has significant hearing loss. The SWIS-H program aims to identify babies born with significant hearing loss and link them to appropriate services as soon as possible after birth.

You can find out more in the SWIS-H Program Guidelines or read the 2009/10 SWIS-H Program evaluation.

Information about the screening program

Five parent/carer brochures describing the SWIS-H program are available in English and 31 other community languages, in paper form from SWIS-H screening staff or via download:

How are hearing problems diagnosed?

The screening section of the program involves the screening of all newborns in NSW using Automated Auditory Brainstem Response (AABR) technology. If newborns do not pass hearing screening they are referred for diagnostic audiological assessment. Technology is available to diagnose hearing problems in the neonatal period and early identification and intervention are important, with research suggesting that intervention commencing by 6 months of age may result in optimal speech and language development and minimise the need for ongoing special education.

A special resource, Hearing loss and your Baby: the next step is provided to parents/carers of infants who are diagnosed with a hearing loss and is available in 14 languages. This resource includes information about different types of hearing loss, effective ways of communicating with your baby with a hearing loss, support services and other useful resources.

The SWIS-H Travel program entitles a parent, who lives more than 100 km one way from one of the three SWIS-H assessment facilities, to be reimbursed for travel if the baby has been identified for follow-up diagnostic audiology services following screening for hearing under the SWIS-H program.

The SWIS-H Travel Assistance Scheme form can be downloaded.

Contact details for your local SWIS-H Coordinator

For general enquiries, please contact your local SWIS-H coordinator. Find your local SWIS-H coordinator and facilities where SWIS-H hearing screening is conducted by clicking on the shaded area in which you live in the map below. Zoom in to enlarge the map.

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SWIS-H facilities
Central Coast Leanne Lyall
Phone: (02) 4328 7900
Email: leanne.lyall@health.nsw.gov.au
Gosford Hospital
Gosford Private Hospital
Wyong Hospital
Far West NSW

Telicia Nicholls
Phone:(08) 8080 1386
Email: telicia.nicholls@health.nsw.gov.au

Whitney Harris
Phone:(08) 8080 1386
Email: whitney.smith@health.nsw.gov.au  

Balranald Hospital
Broken Hill Base Hospital
Hunter New England Cassandra Johnson (Southern areas)
Phone: (02) 4921 3555, 0456 832 974
Email: cassandra.johnson@health.nsw.gov.au
Belmont Hospital
John Hunter Hospital
The Maitland Hospital
Muswellbrook Hospital
Newcastle Private Hospital
Scott Memorial Hospital, Scone
Singleton Hospital
Manning Hospital
Carol McKinnon (Northern areas)
Phone:(02) 6767 8150, 0428 608 596
Email: carol.mckinnon@health.nsw.gov.au
Armidale Hospital
Glen Innes Hospital
Gunnedah Hospital
Inverell Hospital
Moree Hospital
Narrabri Hospital
Tamworth Hospital
Illawarra Shoalhaven Tracy McDougall
Phone: (02) 4253 4208
Email: tracy.mcdougall@health.nsw.gov.au
Milton Ulladulla Hospital
Shoalhaven District Memorial Hospital
Wollongong Hospital
Wollongong Private Hospital
Mid North Coast Anthony Knight
Phone: (02) 6620 2563
Email: anthony.knight@health.nsw.gov.au
Coffs Harbour Health Campus
Kempsey District Hospital
Macksville District Hospital
Port Macquarie Base Hospital
Murrumbidgee Leanne Cumming
Phone: (02) 4475 7200
Email: leanne.cumming@health.nsw.gov.au
Calvary Private Hospital, Wagga Wagga
Cootamundra Hospital
Deniliquin Hospital
Griffith Base Hospital
Leeton Hospital
Narrandera Hospital
Temora Hospital
Tumut Hospital
Wagga Wagga Hospital
Young Hospital
Nepean Blue Mountains Judy Noonan
Phone:(02) 4734 3246
Email: judith.noonan@health.nsw.gov.au
Blue Mountains Hospital
Hawkesbury Hospital
Lithgow Hospital
Nepean Hospital
Nepean Private Hospital
Northern NSW Anthony Knight
Phone: (02) 6620 2563
Email: anthony.knight@health.nsw.gov.au
Byron Central Hospital
Grafton Base Hospital
Lismore Base Hospital
Murwillumbah District Hospital
The Tweed Hospital
Northern Sydney Houda Taleb
Phone: (02) 9462 9189
Email: houda.taleb@health.nsw.gov.au
Hornsby Hospital
Mater Hospital, North Sydney
North Shore Private Hospital
Northern Beaches Hospital
Royal North Shore Hospital
Ryde Hospital
Sydney Adventist Hospital
South Eastern Sydney Belinda Reeve
Phone: (02) 9382 1462, 0475 984 563
Email: belinda.reeve@health.nsw.gov.au
Hurstville Private Hospital
Kareena Private Hospital
Prince of Wales Private Hospital
Royal Hospital for Women
St George Hospital
St George Private Hospital
Sutherland Hospital
Southern NSW Leanne Cumming
Phone: (02) 4475 7200
Email: leanne.cumming@health.nsw.gov.au
Cooma Hospital
Goulburn Base Hospital
Moruya Hospital
Queanbeyan Hospital
South East Regional Hospital Bega
South Western Sydney Samara Naidoo
Phone: (02) 8738 9784, 1300 273 290

Bankstown-Lidcombe Hospital
Bowral Hospital
Campbelltown Hospital
Fairfield Hospital
Liverpool Hospital
Sydney South West Private Hospital
The George Centre

Sydney Kimberley Nguyen
Phone: (02) 9515 8139
Email: kimberley.nguyen2@health.nsw.gov.au
Canterbury Hospital
Royal Prince Alfred Hospital
Western NSW
Jaime Pulling-Allen (Northern areas)
Phone: 02 6809 8609, 0428 866 205
Email: jaime.pullingallen@health.nsw.gov.au
Dubbo Base Hospital
Mudgee Hospital
Sandra Ford (Southern areas)
Phone: (02) 6369 3300, 0439 592 861
Email: sandra.ford@health.nsw.gov.au
Bathurst Hospital
Cowra Hospital
Forbes Hospital
Orange Hospital
Parkes Hospital
Western Sydney Judy McCloskey
Phone: (02) 8759 3393, 0438 165 372
Email: judith.mccloskey@health.nsw.gov.au
Auburn Hospital
Blacktown Hospital
Norwest Hospital
Westmead Hospital
Westmead Private Hospital
Children's Hospital Westmead Hospital

Current as at: Tuesday 30 April 2024