Hearing services are provided by a range of government and non-government agencies in NSW. This information is provided for consumers to locate NSW Health clinical services they may need.

NSW Statewide Infant Screening - Hearing (SWIS-H) program

What is the SWIS-H program?

  • The NSW Statewide Infant Screening - Hearing (SWIS-H) Program aims to identify all babies born in NSW with significant permanent bilateral hearing loss by three months of age, and for those children to be able to access appropriate intervention by six months of age.
  • Identification of significant hearing loss is achieved through universal hearing screening of all newborns.
  • About one to two in every 1,000 babies has significant hearing loss. The SWIS-H program aims to identify babies born with significant hearing loss and link them to appropriate services as soon as possible after birth.

You can find out more in the SWIS-H Program Guidelines or read the 2009/10 SWIS-H Program evaluation.

Information about the screening program

Five parent/carer brochures describing the SWIS-H program are available in English and 31 other community languages, in paper form from SWIS-H screening staff or via download:

How are hearing problems diagnosed?

The screening section of the program involves the screening of all newborns in NSW using Automated Auditory Brainstem Response (AABR) technology. If newborns do not pass hearing screening they are referred for diagnostic audiological assessment. Technology is available to diagnose hearing problems in the neonatal period and early identification and intervention are important, with research suggesting that intervention commencing by 6 months of age may result in optimal speech and language development and minimise the need for ongoing special education.

A special resource, Hearing loss and your Baby: the next step is provided to parents/carers of infants who are diagnosed with a hearing loss and is available in 14 languages. This resource includes information about different types of hearing loss, effective ways of communicating with your baby with a hearing loss, support services and other useful resources.

The SWIS-H Travel program entitles a parent, who lives more than 100 km one way from one of the three SWIS-H assessment facilities, to be reimbursed for travel if the baby has been identified for follow-up diagnostic audiology services following screening for hearing under the SWIS-H program.

The SWIS-H Travel Assistance Scheme form can be downloaded.

Contact details for your local SWIS-H Coordinator

For general enquiries, please contact your local SWIS-H coordinator. Find your local SWIS-H coordinator and facilities where SWIS-H hearing screening is conducted by clicking on the shaded area in which you live in the map below. Zoom in to enlarge the map.​​


View full map​.

Contact SWIS-H facilities

Central Coast​​

Leanne Lyall
Phone: (02) 4328 7900
Email: leanne.lyall@health.nsw.gov.au 

Gosford Hospital
Gosford Private Hospital
Wyong Hospital

Far West NSW

Chandler Rieck
Phone:(08) 8080 1386
Email: chandler.rieck@health.nsw.gov.au

Balranald Hospital
Broken Hill Base Hospital

Hunter New England



Margaret Ridgway  
Phone: (02) 4921 3555, 0456 832 974
Email: Margaret.Ridgway@health.nsw.gov.au


Carol McKinnon
Phone:(02) 6767 8150, 0428 608 596
Email: carol.mckinnon@health.nsw.gov.au

Belmont Hospital
John Hunter Hospital
The Maitland Hospital
Muswellbrook Hospital
Newcastle Private Hospital
Scott Memorial Hospital, Scone
Singleton Hospital
Manning Hospital


Armidale Hospital
Glen Innes Hospital
Gunnedah Hospital
Inverell Hospital
Moree Hospital
Narrabri Hospital
Tamworth Hospital

Illawarra Shoalhaven

Tracy McDougall
Phone: (02) 4253 4208
Email: tracy.mcdougall@health.nsw.gov.au

Milton Ulladulla Hospital
Shoalhaven District Memorial Hospital
Wollongong Hospital
Wollongong Private Hospital

Mid North Coast

Anthony Knight
Phone: (02) 6620 2563
Email: anthony.knight@health.nsw.gov.au

Coffs Harbour Health Campus
Kempsey District Hospital
Macksville District Hospital
Port Macquarie Base Hospital


Leanne Cumming
Phone: (02) 4475 7200

Calvary Private Hospital, Wagga Wagga
Cootamundra Hospital
Deniliquin Hospital
Griffith Base Hospital
Leeton Hospital
Narrandera Hospital
Temora Hospital
Tumut Hospital
Wagga Wagga Hospital
Young Hospital 

Nepean Blue Mountains

Judy Noonan
Phone:(02) 4734 3246
Email: judith.noonan@health.nsw.gov.au

Blue Mountains Hospital
Hawkesbury Hospital
Lithgow Hospital
Nepean Hospital
Nepean Private Hospital

Northern NSW

Anthony Knight
Phone: (02) 6620 2563
Email: anthony.knight@health.nsw.gov.au

Byron Central Hospital
Grafton Base Hospital
Lismore Base Hospital
Murwillumbah District Hospital
The Tweed Hospital

Northern Sydney

Houda Taleb
Phone: (02) 9462 9189
Email: houda.taleb@health.nsw.gov.au

Hornsby Hospital
Mater Hospital, North Sydney
North Shore Private Hospital
Northern Beaches Hospital
Royal North Shore Hospital
Ryde Hospital
Sydney Adventist Hospital

South Eastern Sydney

Belinda Reeve
Phone: (02) 9382 1462, 0475 984 563
Email: Belinda.Reeve@health.nsw.gov.au

Hurstville Private Hospital
Kareena Private Hospital
Prince of Wales Private Hospital
Royal Hospital for Women
St George Hospital
St George Private Hospital
Sutherland Hospital

Southern NSW

Leanne Cumming
Phone: (02) 4475 7200
Email: leanne.cumming@health.nsw.gov.au

Cooma Hospital
Goulburn Base Hospital
Moruya Hospital
Queanbeyan Hospital
South East Regional Hospital Bega

South Western Sydney

Lois Riley
Phone: 1300 273 290
Email: lois.riley@health.nsw.gov.au

Bankstown-Lidcombe Hospital
Bowral Hospital
Campbelltown Hospital
Fairfield Hospital
Liverpool Hospital
Sydney South West Private Hospital


Kimberley Nguyen
Phone: (02) 9515 8139

Canterbury Hospital
Royal Prince Alfred Hospital

Western NSW

Sandra Ford
Phone: (02) 6369 3300, 0439 592 861
Email: sandra.ford@health.nsw.gov.au

Bathurst Hospital
Cowra Hospital
Dubbo Base Hospital
Forbes Hospital
Mudgee Hospital
Orange Hospital
Parkes Hospital

Western Sydney

Judy McCloskey
Phone: (02) 8759 3393, 0438 165 372
Email: Judith.mccloskey@health.nsw.gov.au

Auburn Hospital
Blacktown Hospital
Norwest Hospital
Westmead Hospital
Westmead Private Hospital
Children's Hospital Westmead Hospital



Current as at: Thursday 23 February 2023