​The Housing and Accommodation Support Initiative (HASI) and Community Living Supports (CLS) are state wide programs providing psychosocial supports to people who have a severe mental illness so that they can live and recover in the community, in the way that they want to. These programs are part of a suite of community-based psychosocial programs for adults called the NSW Mental Health Community Living Programs.

The Ministry of Health funds specialist community managed organisations to deliver HASI and CLS, in close partnership with local health districts.

Program history

Ministry of Health funded psychosocial supports commenced in 2003 with HASI General, and the supports have expanded progressively in phases:

  • Phase 1: 2003 to 2006
    General HASI was progressively rolled-out across NSW in three stages.
  • Phase 2: 2007 to 2008
    HASI in the Home was implemented in two stages with a focus on supporting people with a severe mental illness who had stable accommodation.
  • Phase 3: 2009
    Aboriginal HASI commenced in 2009 with a service delivery model targeting culturally appropriate support to Aboriginal people with a mental illness to support them to live successfully in the community.
  • Phase 4: early 2016
    Under the NSW Mental Health Reform, the Ministry of Health led a competitive tender process for the Community Living Supports program to enhance HASI type supports across NSW.
  • Phase 5: late 2016 and early 2017
    The Ministry of Health worked in partnership with local health districts to conduct a state-wide competitive tender process to:
    • implement a contemporary service support model which could more readily respond to individual need
    • consolidate the separate streams of the program
    • incorporate funding and more appropriately target support that had previously been delivered under the Resource and Recovery Support Program (RRSP), a separate very low needs support program.

HASI and CLS in the context of the NSW Mental Health Reform 2014 - 2024

The NSW Government is committed to a decade-long, whole-of-government transformation of mental health care.

The HASI and CLS programs are important foundations of the Government’s commitment for a greater focus on community care. Together they form a key part of the strategy in NSW to prevent avoidable hospitalisations and presentations to emergency departments due to mental illness.

The integrated partnership models of both programs are also well aligned with the NSW Strategic Framework and Workforce Plan three interconnected goals of:

  • safe and high quality care
  • connected and integrated care
  • holistic and person centred care

Program evaluation

HASI and CLS have recently been evaluated by the Social Policy Research Centre (SPRC), University of New South Wales Evaluation (2022) of Community Living Supports (CLD) and Housing and Accommodation Support Initiative (HASI).

 The comprehensive 3-year evaluation found that consumers were successfully supported to:

  • improve their mental health and wellbeing
  • think about their physical health
  • achieve a greater sense of inclusion within the community
  • reduce the number and length of hospital admissions due to their mental health

 An earlier evaluation of the HASI program by the SPRC concluded that consumers receiving HASI support had:

  • fewer and shorter mental health hospital admissions which translated to a potential cost saving of $30 million per year (estimated in 2009/10 dollars) and/or an increased capacity for other patients
  • an improved capacity to maintain their tenancies and use relevant mental and physical health services
  • improved mental health outcomes, improved social contact with family and friends and increased participation in community activities, including engagement in work, education and training for some consumers.

What sort of supports are provided and where can I find more information?

HASI and CLS support helps people to establish and work towards their own, unique goals. The types of support that people receive depends on their individual needs and what they want to achieve. Read more information about the HASI programs and Community Living Supports.​​​​

Current as at: Wednesday 4 January 2023
Contact page owner: Mental Health