Important: COVID-19 and public dental services

NSW Health is committed to providing safe and appropriate public dental services during the COVID-19 pandemic. Read more about the changes to our services and how they might affect you. 

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About the scheme

The Oral Health Fee For Service Scheme (OHFFSS) allows public dental services in NSW to outsource treatment to private dental practitioners. Private practitioners need to apply to become OHFFSS providers.

OHFFSS vouchers may be given to eligible patients after triage or clinical assessment for the management of specific dental conditions.

Vouchers are not the primary method of providing public dental services in NSW and are issued on a limited basis as required by the local health districts.

Information for patients

Patients may be given an OHFFSS voucher for specific treatment if public dental staff determine that a voucher is appropriate for the type of care needed.

Public dental service staff will either make you an appointment with the provider of your choice at your assessment appointment, or give you a list of providers to contact in your own time. If you lose your list, you can find a provider on the OHFFSS website.

Patients who have been given an OHFFSS voucher can use it with any provider registered for the scheme up until the expiry date.

For more information about the scheme, please see the Oral Health Fee For Service Scheme Brochure.

Information for providers

All OHFFSS providers and businesses must be familiar with the rules and conditions outlined in the scheme's Policy Directive and Schedule of Fees:

OHFFSS providers should not encourage patients to request vouchers from public dental services.

Registering as an OHFFSS provider

  1. Dental practitioners who wish to participate in the scheme first need to ensure that their business (dental practice) is registered on the OHFFSS website.
  2. The business must then contact the OHFFSS Coordinator at each local health district they wish to do business with to begin the HealthShare vendor registration process. Contact details for the OHFFSS Coordinators can be found in the secure area of the OHFFSS website.
  3. Individual practitioners can then be added through the business’s login on the OHFFSS website. Practitioners who work at more than one business need to be added separately within each business's login.

Note that each local health district reserves the right to add or remove the listing of individual practitioners within their jurisdiction.

OHFFSS support

  • Patients should contact their local public dental service if they have any enquiries about OHFFSS vouchers.
  • For voucher issues, businesses should contact the OHFFSS Coordinator for the local health district that issued the voucher. Contact details for the OHFFSS Coordinators can be found in the secure area of the OHFFSS website.
  • For business enquiries about the OHFFSS website, Policy Directive or Schedule of Fees, please call 1800 938 133 or email us.
Current as at: Friday 24 April 2020