About the OHFFSS program

The Oral Health Fee For Service Scheme (OHFFSS) allows public dental services in NSW to outsource treatment to private dental providers. OHFFSS vouchers may be issued after triage and/or clinical assessment, usually for the management of a specific oral health condition.

Vouchers are not the primary method of providing public dental services in NSW and are issued on a limited basis as required. Patients should not request vouchers from public dental services.

OHFFSS information for patients

Patients who have been given an OHFFSS voucher can use it with any provider registered with the program up until the expiry date.

Public dental service staff will either make you an appointment with the provider of your choice at your assessment appointment, or give you a list of providers to contact in your own time. If you lose your list, you can find a provider on the OHFFSS website.

For more information about the program, please see the Oral Health Fee For Service Scheme Brochure.

OHFFSS information for providers

All OHFFSS providers and businesses must be familiar with the rules and conditions outlined in the program's Policy Directive and Schedule of Fees:

OHFFSS providers should not encourage patients to request vouchers from public dental services.

Registering as an OHFFSS Provider

  1. Dental practitioners who wish to participate in the scheme first need to ensure that their business (dental practice) is registered with HealthShare NSW as a vendor.
  2. Small businesses (under 20 full-time employees) may be eligible to register to be paid faster under the NSW Government's Faster Payment Policy
  3. Once registered with HealthShare, the business needs to complete registration on the OHFFSS website and contact the OHFFSS Coordinator at each Local Health District they wish to do business with. Contact details for the OHFFSS Coordinators can be found in the secure area of the OHFFSS website.
  4. Practitioners can then apply to become OHFFSS providers through their business’s login and choose which Local Health Districts they wish to receive voucher referrals from.
  • Each Local Health District reserves the right to add or remove the listing of individual OHFFSS providers within their jurisdiction.
  • Until further notice, practitioners need to register on the OHFFSS website once for each business that they wish to provide services under.

OHFFSS support

  • Patients should contact their local public dental service if they have any enquiries about OHFFSS vouchers.
  • For voucher issues, businesses should contact the OHFFSS Coordinator for the Local Health District that issued the voucher. Contact details for the OHFFSS Coordinators can be found in the secure area of the OHFFSS website.
  • For business enquiries about the OHFFSS website, Policy Directive or Schedule of Fees, please call 1800 938 133 or email us.
Page Updated: Thursday 20 June 2019