This is an easy-read summary of the Elevating the Human Experience – Our Guide to Action strategic document. It describes what the New South Wales public health system, working in partnership with patients, families, carers and caregivers, can do to make their experiences positive and personal.

The goal is to transform the way staff partner with patients and acknowledge the powerful voice of our consumers. By doing so, we will set new standards for excellence in human experiences – for every person, every time.

File Size: 1162 kb
Type: Guideline
Date of Publication: 23 April 2021
ISBN: 978-1-76081-730-5
SHPN: 210353