Elevating the human experience animation

NSW Health resources

The Easy-read Guide to Action is a summary of the guide that explains what NSW Health is doing to improve human experiences across NSW public health services.

Elevating the Human Experience: Our guide to action for patient, family, carer and caregiver experiences explains how NSW Health will improve the human experience in the NSW public health system. It is guided by principles and builds on the evidence about what works to improve experiences so that we evolve the way we work with people during what can be daunting or stressful periods in their lives.

Imagining an exceptional patient and carer experience - Zara’s journey explains what integrated, human-centred care might look like in the future.

Relevant organisations

Health Consumers NSW

Health Consumers NSW represents the interests of patients, carers and their families in NSW.

The Beryl Institute

The Beryl Institute is the global community of practice dedicated to improving the patient experience through collaboration and shared knowledge.

Consumers Health Forum of Australia (CHF)

Putting consumers in control of their own health and care, CHF is Australia's leading advocate on consumer health care issues.


Current as at: Wednesday 15 September 2021
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