This May, NSW Health celebrates Human Experience Week, an opportunity to recognise accomplishments, re-energise efforts, and honour those shaping patient and staff experiences, Human experience is everyone's responsibility. Experience is created in everyday moments across the system.
NSW Health is committed to delivering kind and compassionate care that is personalised, culturally safe, and focused on what matters most to patients, their families and carers. This commitment is outlined in NSW Health's Future Health: Guiding the next decade of healthcare in NSW 2022 - 2032 and Elevating the Human Experience - Our Guide to Action, launched in Patient Experience Week 2021.
In 2026, we focus on Together in Action: Listening, Learning, Transforming. This reflects our shared commitment to hear what matters, learn from each other, and act to improve patient and staff experiences.
We invite you to join the celebrations.
Join the NSW Ministry of Health and Agency for Clinical Innovation to launch the Strengthening and Streamlining Feedback Program, a key priority in Future Health to transform how we receive, understand, and respond to feedback across NSW Health. The session will also showcase how Patient Reported Outcome Measures (PROMs) are strengthening personalised care, informing service improvements and shaping strategic decision-making across NSW Health.
Join the NSW Ministry of Health and Sydney Local Health District to launch the new NSW Health Visitation Policy -Caring Together - Welcoming Visitors. This policy highlights how important it is for people to stay connected with those who matter to them.
Register today - registrations are limited.
Health is an important issue in the community and NSW Health is committed to ensuring that it provides the best care and experience possible to patients, families and carers.
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