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What is Enhancement to Rural Counselling?

To better assist rural communities, extra counselling services are now available.

If you are distressed, feeling suicidal or recovering from a suicide attempt, you can now access mobile, face-to-face counselling to get psychological and emotional support.

You can access these services directly or get a referral from your GP or nearest community health centre.

Where to get help

If you are in suicidal crisis, please contact the 24-hour Mental Health Line 1800 011 511 or call 000 for emergencies.

The direct phone number for a service may not always be able to provide immediate assistance.

Illawarra Shoalhaven rural counsellors


Base location: Nowra - 55-57 Berry Street, Nowra

Available: 8:30am - 5pm Monday to Friday

Phone: (02) 4424 7800 or 0448 294 708


Base location: Health One, 130 Princes Highway, Ulladulla

Provides services from Nowra to Mount Agony Road, North Durras

Available: 8:30am-5pm Monday to Friday

Phone: (02) 4455 9999 or 0448 294 708

Far West NSW rural counsellors

Broken Hill

Base location: Broken Hill Health Service, Primary Health

Provides services to Broken Hill and outreach communities

Available: 9am-5pm Monday to Friday

Phone: (08) 8080 1554


Base location: Buronga HealthOne, 3 Pittman Avenue, Buronga

Provides services to Buronga and outreach communities

Available: 9am-5pm Monday to Friday

Phone: (03) 5021 7200

Hunter New England rural counsellors


Base location: Maitland 

Provides services to Upper and Lower Hunter

Available: 9am-5pm Monday to Friday

Phone: 1800 011 511

Email: HNELHD-ruralcounsellor@health.nsw.gov.au 

Nepean Blue Mountains rural counsellors

Base location: 8 Ross Street, Windsor

Provides services in the Hawkesbury local government area

Available: 8:30am-5pm Alternate Wednesdays, Thursdays and Fridays

Phone: (02) 4560 4100

Northern NSW rural counsellors


Base location: Community Mental Health, 60 Hunter Street, Lismore

Provides services for Richmond Clarence, Lismore, Ballina and Casino

Available: 8:30am - 5pm, Monday to Friday

Phone: 0400 536 892


Base location: Community Mental Health, The Tweed Hospital, Powell and Florence Streets, Tweed Heads

Provides services to Tweed Shire

Available: 8:30am-5pm, Monday to Friday

Southern NSW rural counsellors


Base location: Moruya Community Health Centre, 2 River Street, Moruya

Provides services to the Eurobodalla area

Available: 8:30am - 4:30pm, Monday to Friday

Phone: (02) 4474 1561 or 0439 633 427

About the Enhancement to Rural Counselling initiative

Rural and regional communities in NSW experience higher rates of suicide compared to metropolitan areas.

The Enhancement to Rural Counselling initiative is funding 15 rural counsellors to provide extra counselling services in nine rural and remote NSW local health districts, providing much needed counselling support.

The counsellors will

  • increase the psychological and emotional support available to people, communities and workplaces
  • provide dedicated support to people experiencing suicidal crisis or recovering from a suicide attempt.

Additionally, an agreement has been signed between Western NSW Local Health District and Bila Muuji Aboriginal Corporation to deliver the service with the specific focus on suicide prevention and counselling in local Aboriginal communities.

News and media about the rural counselling initiative

Current as at: Tuesday 20 September 2022
Contact page owner: Mental Health Branch