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What are Suicide Prevention Outreach Teams (SPOT)?

Suicide Prevention Outreach Teams (SPOT) help people who are in distress, suicidal or at risk of self-harm.

SPOT is a mobile service and can come to you.

A person in need of help can speak to a peer worker with lived experience of suicide or to a mental health clinician.

You can contact SPOT by calling the Mental Health Line on 1800 011 511.

Where to get help

If you are in suicidal crisis, please contact the 24-hour Mental Health Line 1800 011 511 or call 000 for emergencies.

The direct phone number for a service may not always be able to provide immediate assistance.

  • Base location: Bega Community Mental Health, South East Regional Hospital, 4 Virginia Dr Bega 2550

    Open: 8.30am-5.00pm Monday to Friday

  • Base location: Safe Haven Building, Old War Vets Drive, Broken Hill

    Provides services to Broken Hil

    Open: 2pm-10:30pm Tuesday to Friday, 9am-5pm Saturday

    For non-emergencies, call (08) 8080 1556 during open hours

    Email: FWLHD-BH-SPOTreferrals@health.nsw.gov.au

  • Base location: Campbelltown

    Provides service in the Macarthur region.

    Open: 2pm-9pm Friday to Monday

    Call Mental Health Access Line (1800 011 511) and specifically request to be seen by SPOT 

  • Base location: Corner of Thorncraft Parade and Canterbury Road, Campsie

    Provides services for Sydney LHD, including Canada Bay, Strathfield, Burwood and Canterbury-Bankstown council areas

    Open: 8am-5pm Monday to Friday

  • Base location: St Vincent's O'Brien Centre (Community Mental Health), 390 Victoria Street, Darlinghurst

    Open: 12:30pm-4:30pm Monday, 9am-5pm Wednesday, 12:30pm-4:30pm Thursday, 10am-6pm Sunday

    Email: SuicidePreventionOutreachTeam@svha.org.au

  • Base location: Dubbo CMHT, 41 Bultje Street, Dubbo, NSW 2830

    Open: 8:30am-5pm Monday to Friday

    For non-emergencies, call (02) 6881 4000 during open hours

  • Base location: Community Mental Health, 119 River Street, West Kempsey

    Open: 7 days a week

  • ​Base location: Liverpool

    Provides services in the Liverpool and Fairfield regions.

    Open: 2pm-9pm Friday to Monday

    Call Mental Health Access Line (1800 011 511) and specifically request to be seen by SPOT 

  • Base location: Maitland

    Open: 1pm-9:30pm Friday and Saturday, 1pm-5pm Sunday

  • Pilot Youth Response Team

    Base location: Level 1, Wallace Wurt Building Macquarie Hospital, Wicks Road, North Ryde

    Provides services LHD wide for ages 12-17 (18 if still at school) only

    Open: 2pm-10:30pm 7 days a week

  • ​Base location: Nowra

    Provides services within 30km radius of Nowra

    Open: 8:30am-5pm 7 days a week

  • Base location: Curran Centre, 145-147 March Street, Orange

    Open: 8:30am-5pm Monday to Friday

    For non-emergencies, call (02) 6369 2030 during open hours

  • Base location: Queanbeyan Community Mental Health, Queanbeyan Hospital, 107 Collett St Queanbeyan 2620

    Open: 8.30am-5.00pm Monday to Friday

  • ​Base location: High Street, Randwick 

    Open: 10am-5pm Monday to Friday

    For non-emergencies, text or call 0439 387 939 during open hours
  • Base location: The Sutherland Hospital, Kingsway and Kareena Road, Caringbah

    Provides services to the Sutherland catchment area

    Open: 11:30am-7:30pm 7 days a week, including public holidays

    For non-emergencies, call (02) 9540 7800, Monday to Friday 8:00am to 4.30pm

  • ​Base location: Community Mental Health, The Tweed Hospital, Powell and Florence St

    Open 8.30am - 6pm, 7 days a week

    Referral via Mental Health Line: 1800 011 511

  • Base location: 7 Yathong st, Wagga Wagga

    Provides services to the entire Murrumbidgee Local Health District

    Open: 2pm-9pm Thursday to Sunday

    For non-emergencies, call (02) 5943 1089

    Email: MLHD-SuicidePrevention-OutreachTeam@health.nsw.gov.au

  • ​Service location: Western Sydney LHD

    Open times: 3:30pm-9:30pm Sunday to Wednesday

  • Base location: Ngangga Ngara-gu, Suite A1, 654 Pacific Highway, Kanwal

    Provides services in the Central Coast area

    Open: 8am-4:30pm Monday to Friday

    For non-emergencies, call (02) 4394 1580 during open hours

About the Suicide Prevention Outreach Teams (SPOT) initiative

Suicide Prevention Outreach Teams (SPOT) are being set up across NSW to better serve at-risk people in the community where they live.

The SPOT initiative seeks to

  • help more people, more quickly in familiar and comfortable environments
  • keep people in their communities with appropriate support systems and care pathways
  • ease demand on hospital emergency departments by enabling coordinated admissions to appropriate mental health services
  • contribute to reducing self-harm, suicide attempts and deaths by suicide.

This initiative has been developed from innovative and needs-based models, designed with the help of experts in the field including those with lived experience of suicide. InsideOut Institute and Roses in the Ocean are providing implementation and training support for the SPOT initiative.

Information for health professionals

News and media about the SPOT initiative

Current as at: Monday 15 August 2022
Contact page owner: Mental Health Branch