Rostering process flowchart

Roster template build and development of rostering measures of success

  • Develop roster template in line with FTE, budget allocated and agreed skill requirements within approved staffing profile.
  • Roster templates must be responsive to known workload variations, service provision, seasonal fluctuations and special events.
  • Factor Work Health & Safety and Industrial Award provisions.
  • Consider leave planning when developing roster templates e.g. maximum number of staff on leave at one time.
  • Determine roster structure e.g. shift work, staggered shifts, on call.
  • Ensure locally developed rostering rules are incorporated into the roster template including Temporary Individual Roster Arrangements.
  • Ensure adequate time for patient handover is built into shifts.
  • Ensure adequate supervision is available for staff.
  • Determine the number, classifications and skills of staff required per shift.
  • Build in training and education requirements and provide cover where necessary.
  • Develop and agree on rostering measures of success.

Responsibility

Roster Creator/Manager

Staffing availability

  • ensure there is a process for review and approval of the following:
    • staff roster requests and Temporary Individual Roster Arrangements
    • annual leave requests and leave schedule
    • high leave balances
    • ADO balances
  • identify part-time staff available for additional shifts to assist with vacancy management.

Responsibility

Roster Creator/Manager

Roster creation

  • ensure all approved Temporary Individual Roster Arrangements, roster requests, ADOs and leave are entered into roster
  • allocate staff to remaining shifts according to roster template build requirements and staffing availability
  • fill vacancies according to locally developed vacancy managementprocesses.

Responsibility

Roster Creator/Manager

Approved for publishing roster

  • prior to sign off ensure all appropriate steps in the roster process have been completed and agreed rostering measures of success have been met
  • ensure local processes are in place for sign off and approval prior to publishing roster
  • following approval, publish roster according to Industrial Award requirements.

Responsibility

  • Roster Creator/Manager - Reconciliation of roster to agreed measures of success
  • Authorised Roster Approver - Roster approval for publishing
  • Roster Creator/Manager - Publish roster

Maintenance

Ensure rostersare updated daily to record time worked, unplanned leave, shift swaps and any other changes to the published rosters.

Responsibility

Roster Creator/Manager/AHNM/Operational Manager

Finalisation for payroll

  • ensure there is a process for approval by the manager for payroll transfer
  • ensure there is a process to print timesheets for staff review and signing at the end of the roster period.

Responsibility

Authorised Roster Approver (for payroll transfer)

Retrospective adjustments

Ensure there is a process in place for managing and approving any retrospective payroll adjustments.

Responsibility

  • Roster Creator/Manager - Entry of retrospective roster adjustments
  • Authorised Roster Approver - Authorisation and approval for payroll transfer
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Current as at: Wednesday 21 August 2019
Contact page owner: Rostering Best Practice