‘Delivering services to patients is the first consideration'
The Rostering Best Practice team (RBPT) has responsibility for leading the program of work which reviews, supports, and drives improvement initiatives in rostering practices across all staffing groups in NSW Health.
The RBPT (formerly the Rostering Centre of Excellence) was formed in 2009 to assess the status of rostering within NSW Health. A comprehensive analysis of rostering practices across NSW Health was completed. These results and extensive stakeholder consultation formed the foundation of the NSW Health Rostering Resource Manual.
The RBPT work with Local Health Districts and Speciality Health Networks (LHDs/SHNs) to standardise and reduce variation in practice and procedure through the development of a localised package of resources, guidelines, staff brochures, educational workshops with supportive local data.
The RBPT review, educate and implement rostering improvement strategies with the objective of embedding standard processes across all hospitals.
Rostering Best Practice is an important program which ensures that services provide quality and safety to patients through effective rostering of the health workforce.
Achievements so far
At the end of 2017 the RBPT had completed engagements with 16 health organisations and initiated work with another three. This included providing 249 workshops and training over 4,000 roster managers across all workforce disciplines. Feedback from the engagements and particularly the workshops has been extremely positive.
In addition to this, the RBPT engage in consultation with central agencies and performance support engagements with organisations and facilities throughout NSW Health as required.