As of 30 November 2021

Visitors

1. Residents are permitted to have two fully vaccinated visitors aged 12 years and over, plus two children aged under 12 years per day.
• Visitors aged 12 years and over must have received a second dose of a COVID vaccination at least 14 days prior to their visit.
• Children under 12 years are permitted to visit provided they are accompanied by a fully vaccinated person
• Where visits include a child under 12 it is strongly recommended, where possible:
• the visit is in an outdoor area
• the child should wear a mask
• the child should have Rapid Antigen Testing (RAT) just before the visit
• Visits should not be in any inside communal areas. All visitors must wear a surgical mask while visiting indoors. For reasons when masks can be removed please see Additional Advice – Mandatory mask wearing.
• People who are providing a service to the resident (including a health or other professional service) are not counted in the number of visitors permitted.
2. The Minister has signed an exemption to the Public Health (COVID-19 Care Services) Order 2021 to allow more than 2 visitors per day for the purposes of visiting a resident who is at the end of life.
• The exemption is subject to the condition that the operator of the facility takes reasonable steps to ensure:
• no more than 4 people (including children) visit at any one time
• all visitors 12 years and over wear a mask while in an indoor area, unless the visitor is interacting with the resident they are visiting
• there is minimal interaction between the visitors and the staff and other residents
• The visitors in this circumstance do not need to be vaccinated, however appropriate care must be taken if unvaccinated visitors are entering the facility. It is strongly recommended:
• the visit is solely inside the resident's room and
• where possible, the visitors have Rapid Antigen Testing (RAT) just before the visit.
3. Visitors must not enter an RACF at all if they:
• have COVID-19 symptoms
• are a close or casual contact of a person with confirmed COVID-19 unless they have completed their self-isolation and testing requirements.
• are waiting for a COVID-19 test result.
• have been to an overseas country of concern in the last 14 days
• have been to other overseas countries (not of concern) in the previous 14 days, unless they are:
  • fully vaccinated and have received a negative PCR test 7 days or later after arrival in NSW

Residents

Residents are permitted to leave the facility and attend family gatherings or for other reasons but must abide by the current Public Health (COVID-19 General) Order 2021.

Facilities must ensure that residents are provided with appropriate personal protective equipment, infection control and mask wearing advice if they leave the facility. See the latest face mask rules.

If a person cannot wear a face mask because of a disability, physical or mental health illness or condition, they must carry either:

• a medical certificate or letter signed by a registered health practitioner (such as a doctor) or a registered NDIS provider or
• a statutory declaration.

Please read Additional Advice – Residents attending family gatherings or excursions.

Staff

All staff must wear a surgical mask while in the facility. For reasons when masks can be removed please see Additional Advice – Mandatory mask wearing.

Staff must not enter the facility at all if they:

• are a close contact of a person with confirmed COVID-19 in the last 14 days
• are a casual contact of a person with confirmed COVID-19 and have not returned at least one negative PCR test
• are not fully vaccinated. On rare occasions, there may be a medical contraindication to COVID-19 vaccination. A COVID-19 medical contraindication certificate is required in this circumstance.
• have COVID-19 symptoms
• are waiting for a COVID-19 PCR test result
• have been to an overseas country of concern in the previous 14 days
• have been to other overseas countries (not of concern) in the previous 14 days, unless they are fully vaccinated and have received a negative PCR test 7 days or later after their arrival.
• are a staff member living with a person identified as a close contact, unless the facility has assessed that the staff member is essential and has put in place measures to minimise the risk.
  

Please refer to the NSW Government website for further information about the current rules and restrictions in NSW.