As of 18 October 2021

By 25 October 2021 staff are not permitted to enter an aged care facility unless they have received their second dose of a COVID-19 vaccine.

From 11 October all stay at home orders across NSW are lifted and restrictions are eased to allow visitors in aged facilities and to allow residents to leave the facility. Under the Public Health (COVID-19 Aged Care Facilities) Order 2021 there are certain restrictions for staff and visitors.

By 31 October 2021 any health practitioners or students attending a residential aged care facility must have at least 1 dose of a COVID-19 vaccination and have received their second dose by 9am 4 December 2021.

Greater Sydney includes Shellharbour, Wollongong, Blue Mountains and Central Coast.

There are close and casual contact locations in Greater Sydney and also in regional NSW areas. To view locations please see Latest COVID-19 case locations and alerts in NSW.

There are active cases in New Zealand with contact tracing locations of interest.

Victoria is considered an affected area and there are close and casual contact places of high concern.

There are close and casual contact venues in the Australian Capital Territory, Queensland and Tasmania.

This information can change rapidly so please check the web at least daily for updates.


From 11 October 2021 residents are permitted to have two visitors per day provided:

  • they are aged 12 years and over and
  • have received a second dose of a COVID vaccination at least 14 days prior to their visit

There is an exception for up to two unvaccinated people to visit a resident for an end of life visit. They must always wear a surgical mask and the visit must be solely inside the resident's room. Facilities should consider Rapid Antigen Testing (RAT) if readily available for visitors attending an end of life visit.

People who are providing a service to the resident including a health service or professional or other service are not included as part of the visitor limitations.

All visitors must wear a surgical mask while visiting indoors. For reasons when masks can be removed please see Additional Advice.

Apart from end of life visits, visits may be permitted in either the resident's room or an outside area but not in any inside communal areas.

Visitors must not enter an RACF at all if they:

Please read Exceptional circumstances for visiting a RACF.


  • Residents are permitted to leave the facility and attend family gatherings or for other reasons but must abide by the current Public Health (COVID-19 General) Order 2021 (the Order).
  • There are directions in the Order relating to vaccination requirements. All people aged 16 years and over must be fully vaccinated to visit:
    • Hospitality venues such as a café or restaurant
    • cinemas
    • group classes and activities at recreation facilities
    • retail outlets such as shopping centres (not including critical services such as a supermarket or pharmacy)

Facilities must ensure that residents are provided with appropriate PPE and infection control advice if they leave the facility. If a person cannot wear a face mask because of a disability, physical or mental health illness or condition, they must carry either;

  • a medical certificate or letter signed by a registered health practitioner (such as a doctor) or a registered NDIS provider or
  • a statutory declaration.

Please read Additional information for visits and outings at a residential aged care facility (RACF).


All facilities in NSW must ensure that all staff wear a surgical mask. For reasons when masks can be removed please see Additional Advice.

Staff must not enter the facility at all if they:

Please refer to the NSW Government website for further information about the current rules and restrictions in NSW and permits for workers.

For advice on essential staff who are necessary for operational purposes please and call the local public health unit on 1300 066 055 for a risk assessment and further advice.

Current as at: Monday 18 October 2021
Contact page owner: Health Protection NSW