Delivering services to patients is the first consideration
The Rostering Best Practice team (RBPT formerly the Rostering Centre of Excellence) was formed in 2009 to assess the status of rostering within NSW Health. A comprehensive analysis of rostering practices across NSW Health was completed. These results and extensive stakeholder consultation formed the foundation of the NSW Health Rostering Resource Manual.
The RBPT work with local health districts and speciality health networks (LHDs/SHNs) to standardise and reduce variation in practice and procedure through the development of a localised package of resources, guidelines, staff brochures, educational workshops with supportive local data.
The RBPT review, educate and implement rostering improvement strategies with the objective of embedding standard processes across all hospitals.
Rostering Best Practice is an important program which ensures that services provide quality and safety to patients through effective rostering of the health workforce.
Achievements so far
As of October 2018, the RBPT has completed engagements with all 15 local health districts and 5 specialty networks / health agencies. This has included providing workshops and facilitating training to roster managers across all workforce disciplines. Feedback from the engagements, and particularly the workshops, has been extremely positive.
As all the LHD's have completed their initial RBPT engagements, we are currently in the process of re-engaging with LHD's and health agencies to provide further support.
In addition to this, the RBPT engage with agencies to provide targeted reviews and performance support initiatives as required.