Heather continually provides exceptional support to nursing and medical staff through her hands-on approach to developing, monitoring and improving clinical processes for the identification, review and management of deteriorating patients within St George Hospital.
Heather was instrumental in the development and implementation of the hospital Deteriorating Patient Program (PACE). And as part of her review of all rapid response and cardiac arrest calls Heather also identified deficiencies in the hospital’s capture and review of appropriate death audits.
Heather promotes collaboration and is insistent on ensuring a multidisciplinary approach to improvement by actively involving nursing, medical and pharmacy staff in reviews and service developments.
