New Street Services provide therapeutic services for children and young people aged 10 to 17 years who have engaged in harmful sexual behaviours towards others, and their families and caregivers. New Street Services work with the young person to assist them to understand, acknowledge, take responsibility for and cease the harmful sexual behaviour.

New Street Services have a defined and evidence-informed model of operation. The New Street Service model involves working with the whole family unit, and engaging with other agencies and community services to sustain and support interventions. Central to the model is the principle of safety, both for any children that have been sexually harmed and for the young person engaged in the harmful behaviour who may themselves be a victim of ​abuse and neglect. New Street Services also provide a range of training and consultation services to other organisations, for example out-of-home care agencies.

New Street Services prioritise Aboriginal young people. All New Street employees are trained and committed to ensuring cultural safety. Identified Aboriginal Counsellor Positions are in place at every New Street Service as part of this commitment.

A Senior Clinical Advisor working from The Sydney Children’s Hospitals Network provides clinical supervision and consultation to New Street Service Coordinators and teams.

A 2014 evaluation of New Street Services found that the service has achieved significant outcomes with young people and their families, with positive impacts for both inpiduals and the child protection system as a whole. Economic evaluation has found New Street Services provide clear economic benefits for government.

New Street locations

New Street Services are currently expanding to accept clients across NSW. All New Street Services provide outreach services from additional sites within the Local Health Districts they service.

Ne​w Street Hunter New England (Servicing Hunter New England Local Health District)

Email: hnelhd-ruralnewst@health.nsw.gov.au
Mail: Locked Bag 9783, Tamworth NEMSC, NSW 2348
Tamworth Phone: (02) 6767 8860,  Fax: (02) 6767 8625
Newcastle Phone: (02) 4915 1756, Fax: (02) 4915 1755

New Street Illawarra Shoalhaven(Servicing Illawarra Shoalhaven Local Health District)

Email: ISLHD-NewStreet@health.nsw.gov.au
Cringila (Wollongong) and Nowra
Phone: (02) 4274 0671

New Street Mid-North Coast (Servicing Mid North Coast Local Health District)

Email: Ian.Nisbet@health.nsw.gov.au
Phone: (02) 6691 1801

New Street Murrumbidgee (Servicing Murrumbidgee Local Health District)

Email:  MLHD-NewStreet@health.nsw.gov.au
Clinical Coordinator’s phone: 0436 814 824

New Street Northern (Servicing Northern NSW Local Health District)

Address: 1/317 River Street, Ballina
Email: NNSWLHD-NewSt@health.nsw.gov.au
Mail: PO Box 136, Ballina 2478
Phone: (02) 6629 4960

New Street Sydney: West and North (Servicing: Western Sydney Local Health DistrictNorthern Sydney Local Health District and Nepean Blue Mountains Local Health District)

Address: Grounds of Cumberland Centre, 5 Fleet Street, North Parramatta
Email: wslhd-newstreet@health.nsw.gov.au
Mail: Locked bag 7118, Parramatta CBD, NSW 2124
Phone: (02) 9840 4088
Fax: (02) 9840 4090

New Street Western (Servicing Western NSW Local Health District)

Mail: Post Office Box 4061, Dubbo NSW 2830
Phone: (02) 6809 7320
Fax: (02) 6809 7335

​Clinical Advisor New Street Services (The Children’s Hospital at Westmead​)

Mail: Locked Bag 4001, Westmead NSW 2145
Email: dale.tolliday@health.nsw.gov.au

New Street Services in Central Coast, Far West, Southern NSW and South Western Sydney Local Health Districts will open in 2020. The New Street Service in South Western Sydney will provide in-reach to clients in Sydney and South Eastern Sydney Local Health Districts.​​​​

Page Updated: Wednesday 5 September 2018