The Single Digital Patient Record is transforming how people experience and deliver healthcare across NSW. It is doing this by providing a full picture of a patient’s story in one place, regardless of where individuals and families go to seek care within NSW Health services.
All clinicians need the right information, at the right time, so they can provide the best care possible, especially in emergencies.
Until now, a person’s health journey, including hospital visits, stays, treatment, past and recent care, might be split across different hospitals or clinics. The Single Digital Patient Record is bringing it all together into one secure digital record. So, no matter which NSW Health service is visited, the healthcare team will have access to the right information when it is needed most.
To do this, electronic medical records where nurses and doctors note care, treatment and health history, will be linked to any test results as well as general patient information.
This is creating a Single Digital Patient Record for NSW.
NSW Health currently uses multiple systems to manage patient records. This means patients often have to repeat themselves when visiting health services and staff don’t always have the full picture.
Technology has advanced in recent years, and we are now able to do this better.
The Single Digital Patient Record is:
This is one of the biggest healthcare changes in Australia and it builds on the great work already done by NSW Health.
The Single Digital Patient Record means:
The rollout of the Single Digital Patient Record is occurring in 5 phases. The first phase is now complete. Included within the first phase is Justice Health and Forensic Mental Health Network and NSW Health Pathology (John Hunter Hospital Lab) which went live successfully with the Single Digital Patient Record in March 2026.
This was followed by Hunter New England LHD and NSW Health Pathology (all Hunter New England sites) in May 2026. The Single Digital Patient Record will be operational across all NSW Health local health districts and specialty health networks by the end of 2028.
There is additional functionality being explored for My NSW Health through the Single Digital Patient Record.
This includes the trial of an online patient portal called My NSW Health.
Some of the functions that patients can access include upcoming appointments, medication lists, view a range of results as well as discharge letters.
This online portal will be trialled across the phased rollout of the Single Digital Patient Record to ensure it meets strict key NSW Health safety, privacy, legal, policy and operational requirements.
More details will be shared on what will be available following the completion of a My NSW Health pilot in 2026.
NSW Health understands how important it is to keep your health information safe and secure.
The Single Digital Patient Record meets strict government standards for data protection. NSW Health has policies and procedures in place, which provide that patient records must only be accessed, when there is a lawful reason to do so. You can feel confident knowing your privacy is protected every step of the way.
Learn more about patient privacy.
Anja’s son Joseph lives with complex heart disease and often travels to Sydney for care.
Before the Single Digital Patient Record, Anja carried printed test results and letters to each appointment.
With one connected record through the Single Digital Patient Record, clinicians across Dubbo and Sydney will have access to the same up-to-date information. Anja can focus on being a mum, not a medical courier.
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Learn more about how we’re delivering the Single Digital Patient Record, including engaging with patients, carers and other key partners.
