The Single Digital Patient Record program will deliver a statewide integrated Electronic Medical Record (eMR), Patient Administration System (PAS) and Laboratory Information Management System (LIMS) to 228 public hospitals, 600+ community health centres, 60 pathology laboratories and 150+ pathology collection centres, replacing several existing systems that are widely used across NSW Health services.
Because of the size and scale of the Single Digital Patient Record — which will support all 17 local health districts and specialty health networks — NSW Health has set up the Single Digital Patient Record Implementation Authority (SDPRIA) to lead the program. The SDPRIA is working closely with key partners, including eHealth NSW, NSW Health Pathology, and other NSW Health organisations such as Pillars and Ministry branches, local health districts and specialty health networks.
The delivery of the Single Digital Patient Record is focused on a whole-of-health, collaborative approach. Clinicians, patients, carers, consumers, and technical experts are involved and helping shape how and what it will look and feel like. This is important for making sure it meets the needs of those who use it and supports the delivery of high-quality care.
NSW Health is not building the Single Digital Patient Record technology itself. Instead, it has engaged Epic Systems, one of the world’s leading electronic medical record providers, to supply the core technology platform.
The SDPRIA leads over 57 working groups and councils with members from across NSW Health, including local health districts, specialty networks, and pillar organisations who meet regularly to make sure the program aligns with how care is provided in NSW.
Amazon Web Services (AWS) is providing the secure cloud environment to host the Single Digital Patient Record, and RLDatix Galen is providing the statewide data archive.
Engaging with patients and consumers is essential to the success of the program. As part of the governance structure for the configuration of the Single Digital Patient Record, a Consumer Experience Council was established in 2024 to provide strategic input into the program.
The Council makes key decisions and recommendations to ensure the Single Digital Patient Record meets the needs of patients, carers, and staff.
A Single Digital Patient Record Aboriginal Health Council was also established to lead the involvement, consultation and partnership with Aboriginal and Torres Strait Islander health organisations, staff and consumers across the state. This is helping to inform, shape and contribute to key decisions that relate to healthcare for Aboriginal and Torres Strait Islander communities.
There is a range of consumer forums used to inform the Single Digital Patient Record program, including but not limited to, the SDPR Consumer Experience Council, SDPR Aboriginal Health Council, Elevating the Human Experience Committee and NSW Health Consumer, Carer and Community Advisory Council.
Existing NSW Health consumer networks will continue to inform, shape and amplify consumer voices and experiences throughout the Single Digital Patient Record implementation. Where appropriate, consumers are being engaged to assist in the co-design of patient-facing aspects of the program and include representatives from NSW Health local health district and specialty health network consumer councils, networks, pillars and branches.
As the configuration, testing and implementation of the Single Digital Patient Record progresses, NSW Health will continue to participate in community forums to support consumer education about the program.
The roll-out of the Single Digital Patient Record will occur in 5 stages. The first go-live includes Hunter New England Local Health District, Justice Health and Forensic Mental Health Network and NSW Health Pathology (Hunter New England sites) in March 2026. The Single Digital Patient Record will be operational across NSW Health LHDs and SHNs by the end of 2028.
Ongoing readiness testing is currently underway and will include activities such as training staff on how to use the new system, closer to each stage of delivery.
eHealth NSW's role as a key delivery partner
