Recognition of Carers

Supporting carers is the responsibility of all levels of governments and the community as a whole. The NSW Government is committed to contributing to carers achieving quality of life for themselves and for the people they support.

Who is a carer?

A carer provides ongoing, unpaid support to a family member, neighbour or friend who needs help because of disability, terminal illness, chronic illness, mental illness and/or ageing. Anyone can become a carer, any time.

A person is not a carer if they care for a person as a paid employee, a volunteer or as part of education or training.

NSW Carers (Recognition) Act 2010

Carer policy, planning and action across the NSW Government and NSW Health, including the Local Health Districts and Pillar organisations, is guided by the NSW Carers (Recognition) Act 2010.

The NSW Carers (Recognition) Act requires that all public sector agency staff including NSW Health staff:

  • are aware of, and understand the NSW Carers Charter
  • consult with carers, or organisations that represent carers, on policy that may affect them
  • have human resource policy that caters to and considers the needs of the workforce who are carers.

In addition, as a human service agency, NSW Health staff must reflect the thirteen principles of the Charter in their work. The principles of the NSW Carers Charter must inform the way staff, interact with carers.

How does NSW Health meets its obligations to carers under the NSW Carers (Recognition) Act?

The NSW Health Carers (Recognition) Act Implementation Plan 2013 - 2016 (Implementation Plan) has been developed in consultation with sectors across NSW Health including the Local Health Districts, the Pillar organisations (such as the Agency for Clinical Innovation, Clinical Excellence Commission), Speciality Networks (such as the Justice Health and Forensic Mental Health Network) and statutory Health Corporations (such as the Cancer Institute). The Implementation Plan builds on work done across the public health system to better acknowledge and support carers.

NSW Health reports annually on implementation and compliance with the legislation.

NSW Carers (Recognition) Act resources

NSW Carers Strategy 2014 – 2019

The NSW Carers Strategy is a plan to improve the position of carers in NSW. The Strategy will be implemented by government, non-government organisations and businesses in new partnerships designed to deliver better services and supports for carers. It provides a broader context for ongoing implementation of the NSW Carers (Recognition) Act 2010.

NSW Health is leading and supporting projects under the priority areas of Health and Wellbeing, Information and Community Awareness and Carer Engagement.

Factsheet – NSW Carers Strategy 2014 - 2019 [PDF]

Further information is available from the Primary and Community Care Unit or on (02) 9391 9843.

Page Updated: Wednesday 29 October 2014