To speak to us about a booking, please call the Greater Metropolitan Booking Hub on 1300 233 500.
We aim to provide an outstanding customer experience and your feedback is very important to us.
Whether you would like to share a positive experience about our service or if you feel you have not received the experience you expected, we'd like you to hear from you so we can get it right.
Here's how you can get in touch:
(02) 9685 4545Monday to Friday, 8:30am to 5pm
Customer Experience Team, PTSPO Box 8322, Parramatta, NSW 2150
If you are deaf, hearing-impaired or speech-impaired, you can contact us through the
National Relay Service.
TTY users can phone 13 36 77, then ask for (02) 9685 4545.
Speak and Listen users can phone 1300 555 727, then ask for (02) 9685 4545.
Internet relay users connect to the
National Relay Service, then ask for (02) 9685 4545.