To speak to us about a booking, please call the Greater Metropolitan Booking Hub on 1300 233 500.
We aim to provide an outstanding customer experience and your feedback is very important to us.
Whether you would like to share a positive experience about our service or if you feel you have not received the experience you expected, we'd like you to hear from you so we can get it right.
Here's how you can get in touch:
1300 233 500Monday to Sunday, 6am to midnight
Customer Experience Team, PTSNorth Ryde LPOShop 15 203-213 Coxs Road, North Ryde, NSW 2113
If you are deaf, hearing-impaired or speech-impaired, you can contact us through the
National Relay Service.
TTY users can phone 13 36 77, then ask for 1300 233 500.
Speak and Listen users can phone 1300 555 727, then ask for 1300 233 500.
Internet relay users connect to the
National Relay Service, then ask for 1300 233 500.