PTS is available for people who require transport to, or from, a health facility such as a hospital, rehabilitation unit or aged care facility. A person must be assessed by a medical practitioner or registered nurse as medically unsuitable for community, public or private transport.  A person must also be assessed as having a low risk of deterioration before being eligible for PTS.

PTS is suitable for people who:

  • require stretcher transport
  • are assessed by a medical practitioner or registered nurse as having a condition that requires the skills of PTS staff during the journey
  • have a medical or other condition that a medical practitioner or registered nurse would assess as a condition that has affected a person's appearance or one that has caused incontinence. 

PTS is not suitable for people who:

  • have a life threatening condition that requires emergency transport
  • are assessed as likely to deteriorate and fall outside Between the Flags
  • can take a mode of public transport (train, bus, ferry, taxi or rideshare)​
  • can access community transport or be transferred by a family member or friend ​
  • can walk and live independently in the community
  • are behaviourally unstable requiring mechanical restraint
  • are assessed by a medical practitioner or registered nurse as unsuitable to be transported by PTS.

Health professionals should prepare their patients before they use PTS.

Current as at: Tuesday 24 January 2023
Contact page owner: HealthShare NSW