From 1 July 2018, non-government organisations (NGOs) contracted by NSW Health to provide alcohol and other drug treatment services will have five core performance indicators (PIs) included in contracts.

Organisations may already be reporting against these or similar indicators; standard wording and application will ensure consistency and a streamlined approach.

Resources have been developed to aid in understanding and meeting the PI requirements.

Performance Indicator frequently asked questions

NSW Health NGO AOD Performance Indicators - Frequently Asked Questions for contracted NGOs​.

Performance Indicator specifications

Specifications describe the intent, required data format and reporting, inclusion and exclusion criteria, and related references for each performance indicator.

• AOD-Core1 NSW Minimum Data Set for Drug and Alcohol Treatment Services
• AOD-Core2 Organisation Accreditation and Clinical Governance
• AOD-Core3 Client Reported Experience
• AOD-Core4 Clinical Incident Management
• AOD-Core5 Client Discharge and Transfer of Care

Performance Indicator Fact Sheets

Fact sheets provide some general information about the performance indicator topics.

• Fact Sheet - Minimum Data Set for Drug and Alcohol Treatment Services
• Fact Sheet - Organisation Accreditation
• Fact Sheet - NSW Health Approved Accreditation Standards
• Fact Sheet - Patient Reported Experience Measures
• Fact Sheet - Clinical Incident Management
• Fact Sheet – Client Discharge and Transfer of Care​

Reporting Resources

Reporting resources provide ​practice tips and templates to support reporting against the core Performance Indicators.

• Reporting Resource - Tips for creating a recent data analysis and trend report
• Serious clinical incident report form for funded NGOs

Communiques

Communiques provide an update on the work being undertaken by the Ministry of Health Alcohol and Other Drugs Branch, local health districts and Non Government Organisations on improving contractual arrangements for the delivery of alcohol and other drug treatment services.

• Communique - September 2019
• Communique - April 2019
• Communique - December 2018
• Communique - October 2018​

NSW Health policy

NSW Health Policy Directive 2015_14 Data Dictionary and Collection Requirements for the NSW MDS for Drug and Alcohol Treatment Services&

Further support

• Enquiries about these resources can be made through the Alcohol and other Drug Branch Safety and Quality Team on moh-aodsafetyquality@moh.health.nsw.gov.au.
• These and other organisational support resources are freely available on the Network of Alcohol and other Drugs Agencies (NADA)​ website
• Organisations with enquiries about their service delivery contracts are directed to the NSW Health contract managers in either local health districts or in the Ministry of Health AOD Branch.